Metro is a clean store with a friendly and polite staff, often seen with smiles. Customers enjoy the amazing hot food section and find the store well-stocked with good produce. Fantastic weekly sales on different items are appreciated. The store also participates in Too Good To Go with a great selection. However, some find it pricier than other grocery stores and note that items can be out of stock. While cashiers are nice, some staff could be friendlier. The discontinuation of Air Miles is viewed negatively. Excellent service, particularly at the self-checkout and in specialized sections like flowers, where staff are helpful with gifts and freshness, receives high praise.