New Balance Toronto is a locally owned and operated store. The employees are very helpful, friendly, super knowledgeable, patient, and professional. They offer one-on-one fit consultations, measure feet with a 3D mapping machine, and discuss foot width and arch support requirements. The service is excellent, with staff going above and beyond to locate specific sizes, models, or colourways, even arranging shipping from other stores. The footwear is second-to-none in comfort and performance, featuring a great selection of wide and extra wide shoes. The apparel features the right technology for any activity. Customers appreciate the simple return policy and great shopping experience.
I went to buy running shoes. Michael was very knowledgeable and helped me through every step making the experience easy and fast. I got a pair of shoes for exactly what I need.
September 2026
Great selection of shoes and the staff are very knowledgeable, patient, and helpful.
August 2026
Great staff. No commission. Michael was a great help for wide feet people like me.
