Roots is a well-established outdoor lifestyle brand that has been inspiring everyday adventures since 1973. With a focus on comfort and style, Roots offers a diverse range of products, including clothing for all ages, leather goods, footwear, and accessories. The brand's iconic sweatpants and signature items like the Salt & Pepper hoody are popular among customers.
Reviews highlight the exceptional customer service at Roots locations. Customers appreciate the attentiveness of staff members like Mohammad and Alex, who go above and beyond to help shoppers find the perfect items. The store atmosphere is described as friendly and clean, creating an enjoyable shopping experience. Reviews also mention the helpfulness of staff in providing advice on fit and style, as well as the appreciation for the cute Christmas bags offered.
Overall, Roots combines quality products with excellent service, making it a destination for those looking to shop for stylish outdoor apparel and accessories.
Impressed with customer service here. In-store staff was super helpful finding an item in my size at another location & having it held for me to pick up.
July 2026
They sell the best merchandise there, purchased a hoodie from there a month ago. Cashier and staff are really friendly. Definitely will come back again!
June 2026
Very nice shop. Lots of choices. Nice crew, helpfull
