Roots is a premium outdoor lifestyle brand established in 1973, uniting the best of cabin and city. It is a Canadian brand that sells apparel, leather bags, small leather goods, footwear, athletic wear, and home furnishings. The store offers excellent quality in its collections, with different designs and styles for women, men, kids, toddlers, and babies. The staff is very friendly and provides great service, often going above and beyond. Customers are instantly greeted and helped the moment they step into the store. The staff is really helpful, offering good suggestions and remaining smiling and welcoming, even assisting with tasks like same-day alterations. The location is perfect, situated in the heart of Toronto inside Yorkville and surrounded by the best brands. The overall experience is good, with customers finding what they are looking for. The service has nothing bad to say, leading many to state they will return.
Very friendly staff, went above and beyond.I was helped the moment I stepped into the store, and although it took me a while to find what suits me the young chap was smiling and welcoming all the way.They even managed to put the tag on my sweater the same day even though there wasn’t staff there.
September 2023
Instantly greeted as soon as we walked through the doors! Arul and Pimmy started helping us with all our questions. Pimmy made really good suggestions to help my buddy choose the best gifts for his family. 10/10 will go back again thanks to these two.
January 2023
Did personalized purchase here. Came out cute and staff was friendly.
