Old Navy Outlet is a family-friendly apparel and accessories store offering a wide range of products, from jeans available in 180 sizes to activewear and comfy fleece. The store is known for its good customer service, with employees who are friendly, patient, and attentive to shoppers' needs. Customers have noted the helpfulness of staff members like Ryan, Rahil, and Neah, who have gone above and beyond in assisting with fitting room inquiries and providing recommendations. While some shoppers experienced a messy store due to recent sales and busy weekends, employees worked quickly to tidy up. The fitting room situation was a bit chaotic, with confusion about who was in what room, indicating a need for a better system. Despite this, the overall shopping experience was positive, with customers appreciating the friendly atmosphere and jokes exchanged among staff. The store also provides convenient services such as free bag distribution and pickup options. However, customers have expressed concerns about the closing of some locations, making it harder to shop. Parking is available, but reaching the store may require navigating through a crowded food court. Overall, Old Navy Outlet aims to provide style and quality while ensuring a fun shopping experience for families.
I would like to give a shout out to Ryan. He was very pleasant while doing my purchase. Very customer oriented. Also I love that Old Navy still gives out bags for free.
October 2025
Never been disappointed Ted with the service there! Always helpful and cashiers are great!
September 2025
Bought two pairs of pants today. The fitting rooms were wild. No one knew who was in what room. Employee kept knocking on doors. There needs to be some kind of system. They cared more about hanging clothes back up than letting people in to try things on.
