The Brick has been a trusted name in Canadian home furnishing since 1971, with over 200 stores across the country. The company is known for selling high-quality furniture, mattresses, appliances, and home electronics at great prices. Their friendly and professional staff work hard to provide excellent customer service both in-store and online.
Customers have praised the helpful and resourceful customer service representatives, such as Gagen, who go the extra mile to solve any issues. The delivery teams have also been described as professional and efficient, taking great care of the furniture during the delivery and setup process.
Customers have had positive experiences with the sales representatives, who are patient, not pushy, and ensure that the customer finds the perfect pieces for their home. Sharamala Boddhoo, in particular, has been praised for her attentive and personalized service.
Overall, The Brick has consistently provided high-quality products and outstanding customer service, making it a trusted choice for Canadians looking to furnish their homes.
Great service, efficient, 3 friendly gentlemen they put the legs on sofas, took all the plastic and boxes! Left my place spotless. Amazing service! Thank you!
September 2026
Friendly and courteous, setup of my sofa was done great. Happy with the service and would recommend these 2 employees., knowledgeable and helpful. Thanks to the brick love my sofa
September 2026
Excellent service, professional and organised Thanks!