10AM - 7PM
990 Fraser Dr, Burlington“Title: Exceptional Customer Service Experience at Burlington Brick Store Fraser DriveI recently encountered many hiccups with an order which forced me to review badly , but thanks to Mr Zafar I am changing my review .I placed an order for Bar stool at Burlington Brick Store on Fraser Drive. Unfortunately, the product I received was defective, and the replacement process initially posed some challenges. However, once I had the pleasure of interacting with Mr. Zafar, the store manager, everything changed for the better.Mr. Zafar's dedication to resolving my issue was truly remarkable. He ensured that my query was addressed promptly and efficiently, going above and beyond to ensure that my replacement product was swiftly provided. His professionalism and commitment to customer satisfaction turned what could have been a frustrating experience into a positive one.I highly recommend seeking out Mr. Zafar if you encounter any issues during your visit to the Burlington Brick Store on Fraser Drive. His responsiveness and willingness to assist customers make him an invaluable asset to the store. Thank you, Mr. Zafar, for your exceptional service and for turning my shopping experience around.”
“Had a great experience today with an employee named Jay. He is very knowledgeable. Actually thought me stuff I never even knew and helped pick out the perfect mattress. Very friendly and kind. Highly recommended going here for your mattress.”
“I would love to share my experience with the business, the owner went above & beyond to make sure my daughter & I were able to get the recliner we wanted as a present for Christmas! He showed me many options, let me know the pros & cons of manual vs electric - not influencing either, he advised which ones he was able to get before Xmas or shortly after! His prices are extremely competitive with the big box stores, however, his kindness, his manner & his salesmanship is way beyond anything I have ever encountered from any salesperson in a big box store. He knows his products, he got my recliner to my door 2 days before Christmas,delivered by 2 very nice delivery guys. I always like to support the independent stores, just for this reason. I give this gentleman & his business an A+ - 5 stars,& will definitely pass the word along to my friends. Thank you SirBrenda”
“We bought the resort extendable table and the New York armchairs with cushions. Excellent products. Service from Roberto Ferreira, the store Manager in the Hamilton store was fantastic.”
“Just wanted to thank Sean for recommending Mike to replace the cap on the chimney vent that had blown off with the high winds. Sean called Mike to make sure he could do the work. Mike came this afternoon and not only replaced the cap but checked fireplace to make sure there was no leakage of gas or carbon monoxide. Thanks again to both Sean and Mike for making sure we were safe to continue using our fireplace.”
10AM - 9PM
1059 Plains Rd E #108, Burlington“Great selection on items, and the staff is extermely helpful and kind. I had an issue with my receipt and they helped made sure to make it right. Thank you Jen and Megan for your help”
“Wonderful experience was having trouble getting my hands on wifi antennas for my motherboard and an employee was super helpful and helped me get some, wish I was able to get his name to shout him out but I was in a little bit of a rush. 10/10 would shop here again just for the amazing customer service”
“Homesense is an excellent gem for home buying that's fun and diversified. This retailer's diverse home products, décor, furniture, and more always exceed expectations.The constantly changing inventory makes Homesense a new experience every time. Homesense offers affordable, high-quality furniture, décor, and kitchen supplies. The variety suits diverse tastes and styles, making it easy to decorate every room.An orderly and appealing retail layout makes shopping fun and stress-free. The polite, knowledgeable, and always-willing staff creates a pleasant atmosphere for consumers.Homesense's dedication to inexpensive designer goods and unexpected discovery is admirable. For home decor updates or unique pieces, it's a must-see.In conclusion, Homesense represents quality, variety, and affordability in home goods. Its constantly changing inventory, pleasant atmosphere, and outstanding value make it a top choice for home improvement. I recommend Homesense to all house lovers.”
“I got my wedding flowers done by Joie in August and she did such a beautiful job. She was amazing to work with and will truly go out of her way to make sure they’re perfect! Phenomenal customer service - would recommend to anybody!”
10:30AM - 5:30PM
286 Ottawa St N, Hamilton“I placed an online order for glasses (which happened to be on sale!) over the weekend. On the following Tuesday, Elizabeth emailed to say the store was closed on Mondays and Tuesdays but that the order would be fulfilled on Wednesday and, based on my address, I would receive the glasses on Thursday. Well, Elizabeth was right! Excellent service and lovely glasses from Lofty Ambtions!”
“Beautiful set up for each season, friendly helpful staff. Every where you look there is lots to see and the fruits and vegetables are wonderful looking. Love the pond and falls where you can also watch the animals.”
10AM - 6PM
4080 Fairview St, Burlington“Well worth the Drive!We were in the market for a pair of Stressless Chairs.I found Scan Decor on the Stressless website.Scan Decor has an amazing selection of each chair design and size available to check out at your own pace and with no pressure sales.Because we drove from 3 hours away we made provisions to take our newly purchased chairs home unassembled in boxes that we could fit into our truck, so separate trip was required.Scan Decor was very accommodating, had a great selection and most completive prices!”
“I would like to say that Sean was an amazing salesperson. He was very knowledgeable and friendly, he spent time explaining the benefits of foam mattresses for my wife with Rheumatoid arthritis. Unfortunately we purchased a lesser mattress from another Sleep Country store during the Black Friday sale. And although he wasn't able to get commission he still upgraded us to the perfect mattress. In the future I would not hesitate to purchase a mattress from Sean.”
“They came in within the time frame they gave. Also they were friendly and set up my couch and took pictures that they delivered it. They cleaned up after them selfs as well very happy with everything thank you”
10AM - 6PM
157 Plains Rd E, Burlington“I've been in that store a few times and never left without making a purchase. Great decor, pictures and accessories. Good prices. Friendly and very helpful staff. Highly recommend.”
“I would definitely recommend this location for any of your furniture/appliance needs. My fridge stopped working so we needed a replacement urgently & let me tell you they were able to accommodate our needs. Our fridge will arrive as soon as a couple of days. We didn’t feel pressured in anyway, it’s truly how you should feel.Thank you for being patient with me as well considering I had some special requests.You made a lifelong customer :)”
“We were able to consign a few of our items and the staff are friendly, kind, and accommodating. The place is soo clean along with having so many beautiful items! I definitely want to come back and look through things for myself!! Ashley is amazing! I highly recommend for consigning and finding cool vintage items that are good quality!”
11AM - 5PM
1205 Rymal Rd E, Hamilton“Today was my first time at the store, the store has beautiful pieces for your home. I bought two pieces of jewllery. I highly suggest to visit this lovely store.”
“I rarely share my experiences or rate local businesses other than word of mouth but this time I had to. This store is on Stonechurch across from Leon’s. Looks small at first glance but the interior is quite large and the customer service is outstanding. I had the pleasure of dealing with Mohammad who went above and beyond to answer all my questions and offer suggestions . It involved an urgent mechanical bed for my 95 year old Aunt and Mohammad took measurements, helped coordinate delivery and even suggested I try the mattress my Aunt already owns before purchasing another. When I paid he carefully went over the receipt so I had no questions. The delivery was just as great an experience. Super friendly and professional guys delivered the bed. They called ahead just before arriving. I will definitely return to the for all my mattress and furniture needs. I am so glad I checked out this store! ?”
“We had a great experience purchasing our bedroom set from Heritage after being mostly 'window shoppers' for a few years. The set was delivered with much care from the drivers. They even helped shovel a safe path through the snow for delivery when our snow removal service hadn't shown up yet. I would highly recommend this store, their products and theur delivery service - all excellent quality.”
9:30AM - 6PM
4515 Dundas St, Burlington“Excellent help in finding a replacement mattress (12 years old). Our sales associate found our old file so we knew exactly what we had originally purchased. We decided to upgrade from that quality to a better one and do not regret it!We love our new mattress”
“My dad is a builder and I love interior design, and we had a BALL at this store. It’s such a beautifully-styled wonderland of new and old decor, furniture, and salvage. The staff were all so wonderful and helped me bring the sweetest, dreamiest antique jam cupboard home. Can’t wait to go back!!”
“I went in today looking for some fusion wet sand sponges and was greeted by Cindy who was so kind and helpful. I spent over half an hour with her speaking about my painting difficulties and not only was she extremely knowledgeable, she also genuinely cared about the problem I was having and not just selling me whatever she had. From now on I will be making the trip to visit her for all of my painting needs. She also has some beautiful other pieces as well so definitely worth stopping by. It’s hard to find customer service like that in today’s world and for that I will forever be a customer. Thank you Cindy! Until next time.”
10AM - 6PM
1776 Stone Church Rd E Unit 2, Stoney Creek“Bright and immaculate store, well laid out with extensive selection. Greeted upon arrival by engaging sales staff that showed me features of several products. No pressure. Impressed with the quality of the furniture, I returned the next day to purchase. Mahi was a delight to work with. Ashley has abundant inventory that allows for quick delivery. Very happy with my choice”
10AM - 7PM
1441 Upper James St, Hamilton“Great furniture store!We had some furniture that didn't survive a downsizing move and we urgently needed a living room piece to make life comfortable for one our hobbit like family members.Our sales dude Patrick and the team at the Upper James Street Brick were right on the spot to help solve the problem with next day delivery.Our uncle is very happy with his new power recliner and all is well back in the new shire.”
“I went with my mom the other day and had an amazing experience we don’t buy many things just a few produces for my nieces they had LEGO boxes at the store and they came in different sizes and even the food smelled delicious I tried the iconic Swedish meatballs (unfortunately there wasn’t halal beef meat ball options so I tried the veggie version) are they were out of this world. And on the side they served peas jam and my favourite mashed potatoes they all blended perfectly with the meatballs and each flavour was better then the next and I liked the idea of a glass cup that can be refillable with things that ARE NOT POP and the flavours were actually good and we also got some classics of desserts and when we left to get scanning our products which is a good idea we got some strawberry flavoured ice cream and it had more flavour less sugar and no artificial colours yet it was better then normal ice cream and healthier.”
“We worked with a really nice gentlemen. I forget his name unfortunately. He worked within our budget and was able to get my children new beds. It was great giving him a budget and how amazing he worked things out to insure we got what we needed. Thank you so much for helping us and giving us a fast delivery date.”
“The IKEA restaurant is a hidden gem with its combination of great prices and excellent food quality. The dining environment is aesthetically pleasing, providing a beautiful setting for your meals. I've visited twice, and each time, the experience has been consistently satisfying. Saturdays tend to get busy, and using the ordering machine might mean a bit of a wait, but it's worth it. The cake is absolute fire, and a thoughtful touch is the availability of outlets to charge your phone. A solid choice for an enjoyable dining experience.”
10AM - 6PM
1510 N Service Rd Unit C, Burlington“As an interior designer, I work with a ton of suppliers. I love working with Avalon at EQ3. She’s incredibly knowledgeable and the biggest sweetheart. She makes sure I have the most accurate information on production timelines and availability. Every time I bring a client in, she’ll have a full tray of samples ready to go for me based on my client brief, and if clients visit the showroom again without myself there, Avalon does an amazing job to remind them of what we looked at together and ensure they make informed decisions. I always look forward to the next project Avalon and I get to work together on!”
“I recently had a hutch refinished that had been in our family for years. I am so happy with the end result! Next up is a desk and chair combo. Thank you to Rose and her team for making us fall in love again with this family treasure!”