Forbes Waterloo Toyota aims to provide a positive car buying experience for customers in Waterloo and the surrounding areas. They offer a wide selection of new and used trucks, cars, and SUVs known for their performance and reliability. The dealership emphasizes a no-pressure environment where customers can receive professional guidance and make informed decisions. Customers praise the dealership's staff for their exceptional service and customer focus. Reviewers highlight the helpfulness and expertise of specific team members, particularly those in the service department. They appreciate the staff's willingness to go the extra mile to address concerns and ensure customer satisfaction. Customers also express positive experiences with the financing process, finding it straightforward and beneficial. Forbes Waterloo Toyota is consistently recognized for its commitment to providing a positive and supportive car buying experience. One customer bought a cool pre-owned Corolla Hatchback and it looks like a brand new car. Another customer found the people very supportive, and one team member was great to deal with, honest, helpful, and kind. This team member was also happy and energetic, going the extra mile for customers. Another team member was helpful, knowledgeable, and nice. Customers described their experience as the best dealership experience ever and recommend these people to explore your opinions and get service of your life.
It is amazing. I like this place and it’s people are friendly especially Nicholas.
November 2025
Pedro is an absolute gem to deal with! He’s incredibly honest, trustworthy, and really goes the extra mile to help. I highly recommend chatting with him if you’re looking for someone genuine in the car business!
November 2025
Good auto service but the doors in the service area are not handicap assisted openers. Difficult to maneuver with walker in service department to pay or to exit
