Rexall
Pharmacies
Hours:
425 University Avenue East, Waterloo ON N2K 4C9
Hours
About Rexall
Rexall is a pharmacy that offers a generally positive experience for customers. The place is tidy and not overly crowded, and the pharmacy area is relatively quiet. The pharmacists are described as cooperative and go out of their way to assist customers, even providing valuable guidance when certain medications are in short supply. While the pharmacy can be very busy at times, leading to extended wait times, the staff is praised for their compassion and helpfulness. Customers have had great experiences with the pharmacists, who have quickly provided needed medications and thoroughly explained instructions. Overall, Rexall seems to provide a reliable and caring pharmacy service to its customers.
Most Recent Reviews
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September 2026
Had a great experience at Rexall, thanks to Sharan! She was very helpful, friendly, and knowledgeable. She took the time to understand what I needed and helped me choose the right product. Really appreciate her excellent customer service. Thank you, Sharan!
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January 2026
I find their pharmacy staff always unhappy and brusque. I don’t think I’ve ever had any friendly service here.
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July 2025
Good location and selection but the employees followed me around like a shoplifter so much, my mother had to tell the clerks as I left that I didn't take anything. Very degrading. This was like the previous two reviewers mentioned, an Indian man and woman profiling me.
More Comments(69)
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