Waterloo Mattress Ltd. is a locally owned mattress company with over 20 years of experience. It is a Canadian company committed to local manufacturing and jobs. Customers report a consistently great experience, noting the sales staff are experienced, knowledgeable, helpful, professional, and excellent. The process is described as easy and positive, taking the frustration out of mattress shopping. The showroom has lots of sample beds to try. The company provides premium-quality, custom-designed mattresses at great and affordable prices, with options for custom sizes and comfort. The mattresses themselves are described as awesome, very comfy, and providing amazing sleep quality, unparalleled comfort, and incredible sleep. Delivery service is also highlighted as great, fast, polite, professional, and respectful, with staff taking care to remove old beds. Customers express being immensely proud to support the local economy and highly recommend the business. Many are repeat buyers, stating they will continue to go back for their excellent service, warranty, and commitment to quality and customer satisfaction.
From being guided through the showroom to the choices that fit our needs to good communication as we placed our order to delivery to a last minute addition that was included, our experience with Waterloo Mattress was top notch. Have already recommended to our network. 10/10 experience!
January 2026
Had a great experience at Waterloo Mattress! Shelly and the team were incredibly helpful throughout the entire process. They took the time to understand what I was looking for and made sure I found the right mattress. Excellent customer service and product knowledge. 100% recommended!
December 2025
Excellent experience shopping at Waterloo Mattress . Knowledgeable staff and no pressure environment
