“If I could rate my own experience higher than 5stars I would! Just blown away at the level of customer service I received this morning! Renee was absolutely fantastic answering all of our questions and concerns with patience and knowledge and kindness. The whole team working there dealing with other customers absolutely fantastic as well! They all go above and beyond to make sure everyone is taken care of and to make sure everyone is satisfied! If I owned this company I would be very proud of my team and maybe even provide them with an extra paid day off!! Thanks again for everything!!”
“My husband and I are beyond happy with our experience at Hertz Car Rental – Niagara Falls.
They helped us find a car the same day, stayed within our budget, and even provided a car seat for our son, which meant so much to us as a family. Everything felt easy, smooth, and stress-free.
I truly recommend this location to anyone looking for a reliable car at a reasonable price and great customer service.”
“I frequently rent vehicles from Enterprise in Welland, Ontario, and the service is consistently outstanding. Every employee there truly goes above and beyond to make the experience easy and stress-free. On my most recent rental, I wasn’t completely happy with the vehicle I was initially given, and without hesitation or pushback, they immediately worked to fix the situation. They got me into a different car that I was happy with quickly and efficiently, no questions asked. The entire process was handled in a timely, professional, and friendly manner. This level of customer service is exactly why I continue to rent from this location. Highly recommend.”