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“We ended up buying two cars, and the whole process was fantastic from start to finish. He made everything easy to understand and helped us feel confident in our choices. On top of that, he was very welcoming and friendly, which made the experience even better. Our kids absolutely love their new cars! Highly recommend this shop to anyone looking for high quality kids electric cars and excellent service.”
“Bought my sofa from Zenlia 13 years ago and it's still in amazing condition. I wish I would have bought all my other furniture there as well. Highly recommend them.”
“Fantastic place. Great service, great prices, holy crap did I save money over the big orange box . Ian is a god damn superstar. (I think that's his name). They treat you with respect and like family, will go out of their way to help and understand what ur doing, even if u have no clue, they will work with you to get it sorted. And the swag is super. Can't say enough good things about these guys.”
“I am incredibly impressed with the service I received from Cathy. She promptly sent me my fabric samples in an organized and efficient manner. I had been unable to get the sample through their retail partner, but Cathy went above and beyond to accommodate me. Her responsiveness and attention to detail truly made a difference. Excellent customer service!”
“Extremely professional and friendly staff. Sarah provided first rate customer service throughout the complete transaction. The product was exactly as described and the purchase process was flawless. The gentleman who loaded the order was very knowledgeable and friendly. I am extremely pleased with my experience from start to finish. I highly recommend this store.”
“We visited this store for the first time today. Sergio was absolutely amazing and made all the difference at this family owned business. We bought our previous mattress from a competitor, and if I had known about Sleep Factory’s location that would never have happened! There was no pressure, and Sergio carefully listened to our needs and suggested products at various price points. We felt good about our final decision and can’t wait to sleep on our new mattress!!”
“So happy with this piece! Divy provided us with such friendly and flexible service, and this couch was ready to be used the day it arrived. This reversible pull out sectional has fluffy cushions and storage space and the chenille is super classy. Would definitely shop here again.”
“Had a great experience ordering from here! The team was incredibly knowledgeable and guided me through the entire process, making everything smooth and stress-free. The furniture selection is impressive, with so many beautiful and high-quality pieces. Delivery was also seamless and well-coordinated. Highly recommend to anyone in the GTA looking for premium furniture and excellent service.”
“I wanted to express my appreciation for the excellent service I received, particularly from Ashley. The delivery team was also very helpful and courteous, making the overall experience truly positive.”
“Wonderful sales representative. Was a pleasure to work with. Handled everything professionally. Went out of his way to help me as best he could. Great customer service.”
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“Our family recently purchased a Horizontal Hiddenbed (double bed size) with desk for our daughters room. We dealt with both Adam and Keith , they were both amazing. Adam made sure to help us pick the right set up for the room and Keith confirmed all the dimensions were correct to ensure the proper fit.
Installation by them was great, efficient (even with me poking around ). we live over an hour away and they were prompt and on time.
We've seen other companies hidden bed products and the quality doesn't compare , hiddenbed Factory build a super strong and sturdy product built for for everyday use. the desk portion is huge and the bed portion has a great set up
its been a month since installation and there is absolutely no issues with the bed ........well there is one issue , I want to get another one ;-)
I'd give 10 stars if i could. thank again Adam and Keith!”