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“We stopped into the store today because I had a problem with my IPad. The representatives were so knowledgeable and friendly. They fixed my problem in about 15 minutes., I would recommend this store for all of your tech issues. Thanks”
10AM - 7PM
1895 14th Ave SE Ste E507, Albany
Mobile Phones
“The guys at cricket in the mall in Albany are amazing I walked in with no phone no contacts nothing. I was getting aggravated frustrated and I'm sure my tone expressed that but they were kind polite and helpful especially Xavier he went above and beyond and was kind through my attitude... Probly saved me from myself today got my phone working and switched over . 5 stars even though he deserves ten thank u for your kindness and efficiency today.”
“John and his team impressed me by being efficient and clear. They didn’t try to force me into anything and were clear on all my options. If you’re on the fence about switching because you hate the actual process of changing carriers, John has you covered. Thank you gentlemen for the help!”
“I wanted to say a big thank you to Crystal at the heritage mall metro. She was such a great help in giving us great service and helping get us the best deal for our plan and phones. We appreciate you greatly keep up the great work Crystal”
“I read the bad reviews and was apprehensive. I literally walked in answered a few questions and walked out with the new phone I wanted In less than 15 minutes. Good service”
“The manager MAYA was Fabulous!!! Even tho our problem was never solved, Maya was kind, patient, understanding and tried everything she possibly could to help us! Best customer service I've experienced in quite some time!! Maya is an excellent employee and manager!!!”
“KYLE! WHAT A GUY! A+ customer assistance! Highly recommend this patient man! I came in with a phone problem I’ve been experiencing for over a year now. Kyle spent over 45+ minutes helping me troubleshoot my issue while multitasking very efficiently and making sure all customers got their needs met! He made excellent recommendations for another customer and had a great positive attitude! Very personable! He was determined to fix my issue, assuring me that T-Mobile wouldn’t let me down. I really appreciate Kyle’s dedication and persistence, what a great employee! Seemed like a whole great team during my visit! Happy customer ? Great job! ? Seriously thank you so much Kyle, I went and showed off my phone settings to my husband because I’m so so impressed! The little things really make a big difference in everyday life! A fully functioning phone! Thanks again, god bless!”
“My husband's cell was 5 years old and FULL !! The lady that helped us was very friendly and informative. We selected a phone and transferred all his files promptly. She visited with us as we waited which made the time pass quicker. She completed her task and got him setup quickly.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Hands down the best Verizon location we’ve ever been to. We just recently took the leap and left T Mobile and transferred over and Louie, Shawn and Caidenn were the absolute most helpful, funny and so very kind guys to work with. Made our time in the store so worth it and even had some awesome laughs. They even kept our two young boys entertained and laughing too. 10/10 recommend over another Verizon store!! Thanks again guys!”