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“WaFd Bank has been so helpful and so incredible with their customer service.
I really appreciate Kara at the Ashland location helping me open my business checking account. She was patient, kind and so helpful going over all the details.
Thank you Kara, and thank you WaFd for a wonderful banking experience ?”
“I had an awesome experience. Samuel was very helpful and knowledgeable, he taught me a lot in a short amount of time. They really make you feel comfortable using their services. Great job”
“I am not a member of this bank, but I bring my grandmother here a few times each month. After every visit, she always raves about the excellent customer service she receives from 2 employees in particular. Thank you so much to Drake and Tyler for your kindness and patience, it means a lot to both her and I.”
“Branch staff is awesome. Everyone is helpful. Madonna was super professional and supportive for my complicated process of multiple business accounts. The branch itself is outdated and needs artwork, but I'm there for finances and not decoration.”
“I am banking with Umpqua for 33 years, first at the Talent branch, then at the Phoenix and Ashland branches. I always was pleased with the very professional, fast service and friendly staff. Calling in for a question is quick and easy as you can speak with a local associate. I go there for a free notary every year, most of the time served by the same staff I know for years, It is my favorite bank of all.”
“Classic business etiquette, friendly farmilliar faces , common courtesy and clear communication. Limited hours of operation and ATM on business building location are convenient enough for the personal and business accounts holders.”
“Every time I've been in this location the staff is friendly and respectful. I'm usually in and out in under 5 minutes, 10 at max. They've delivered great customer service and have been reliable for any and all assistance I have needed for my account, both in person and over the phone.”
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“Exceptional service by Jacob Torres. He noticed that my current CC was out of date and took the time to explain things to me and convert it to a more useful card. I really appreciated his customer service and attention to detail.”