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“(UPDATED) I did see the owner post on my original post. I did reach out to the bank. They did make it RIGHT with me and credit my account with the missing money. So thank you for making it right. I will just make sure I check my receipt before I leave. So I will change my stats from 1 star to 4 stars.I normally don’t post complaints but this one I had to cuz I don’t want other to have the same problem as I did. I had my account with them for the past 6 yr. I have not had any problems until I started using this branch. So please check you money you deposit and make sure they count it right. Also check your receipt. To make sure it went into your account. I have CLOSED MY ACCOUNT.”
“This review is for Terry she was very exceptional at her job I am traveling she took the time to help me figure out the issue I was having with my account she was courteous and professional the last couple days the whole staff that I have been dealing with here has been amazing Terry was very understanding and very amazing the way that she handled my issue only if most people could be as half as professional courteous and extremely amazing as Terry has been it was a unbelievable experience with her kudos to Terry I give her five stars two thumbs up and a circle thank you guys so much”
9AM - 5PM
600 Biddle Rd, Medford
Banks
“WaFd is absolutely ? fantastic ?.
Mika is a solid ? fantastic Client Service Rep that I see twice a month every month. The online platform makes my life easy & the support amazing ?.”
“I attend Medford Greeters with Chamber of Medford at this branch. While at the last meeting I withdrew all the funds from my PayPal account as a donation to a charity, I don't bank there and they didn't charge me a fee. Thanks!”
9AM - 5PM
220 E 10th St, Medford
Banks
“Super friendly bankers. I'm always acknowledged as soon as I walk in regardless of the line. I've never gone in and not received service above what I would expect. Great branch!”
“I have had nothing but exceptional service. Lisa is always there to help me and is exceptionally fast in doing it. She is an expert professional in her business.Reviews should be based on the service or product, not their hours. If hours don’t agree with ones schedule go somewhere else that does. You will receive very personal service here.”
“Ralph, Kasondra, and the rest of the staff at Banner are fantastic! It’s rare to get personalized service these days and they are always super friendly. If you’re looking for a bank with great products and great people, look no further!”
“I needed help with a lost debit card and was helped by Jen…not only a delight to talk to but also made a stressful situation better with her knowledge and expertise. Thank you Jen! ☺️”
“Went in to get some money. ATM was not working. While I was there, saw they had some special CD rates. Was able to attain without much trouble. Very friendly staff. Have no problems banking there.”
“The staff at Rogue Federal off North Phoenix Road were exceptionally kind to me and my friends’ brother during the sudden illness and death of my fiend. I am deeply grateful, especially for the teller, a young man whose name I unfortunately did not get.”
“I’ve been with rogue for a while now and absolutely love the quick courteous service I receive. Sometimes I walk in and the line looks long, but it goes super fast and once I get to the teller, they take their time with me and answer all my questions. Highly recommend rogue credit union.”
9AM - 5PM
2598 E Barnett Rd, Medford
Banks
“I just recently started banking here. But my experience so far has been really nice. The teller that usually working knows who I am when I come in and is super kind every single time. If a security guard is available, he also opens the doors for you, which is super nice. Everyone I’ve encountered there who works there is kind. And I know this isn’t really geared to their branch specifically. But I also have to give a shout out to the customer service with KeyBank as well. I’ve been having major issues with the Postal Service, not delivering my mail properly. And they waive the $25 fee and sent me a card pretty much overnight mail by FedEx. And they did this all for free to get me my debit card to help me out. I feel like that’s the definition of customer service.”
9AM - 5PM
1242 Court St, Medford
Banks
“I do all my banking at U.S.Bank my whole family has banked with them all of my life. That is the reason I chose to open an account with them, trust. I trust in the name I trust in my family. U.S. Bank has become our family.”
9AM - 5PM
81 E Stewart Ave, Medford
Banks
“Went in to see how much I can be approved for on a car loan and was helped immediately. The loan officer Eric was a great help, and very nice and explained the whole process to me.”
“My favorite location. It's quick and the employees make it very simple! I'm always happy to see Irma or Randi there every time I go. Thank you, ladies for being so kind, patient, and helpful!”
9AM - 5PM
51 Clover Ln, Medford
Banks
“This location is really ideal for a quick visit. Pretty rare to have a line at the ATM or inside. Honestly I don't want more people to use this location ?
They keep the property pretty dang clean considering the area.
Folks inside are always nice as well.”
“When a bank can't give you 0.05% of your money in the form you need, you know it's time to look for another bank
However after many visits I realized that the team in this branch is very good. They all chip in, they're supportive and try and do the best they can.”
“I have been banking with Wells Fargo for years and I’ve always had perfect service. The location on McAndrews in Medford is outstanding the way they treat their customers is above and beyond highly recommend.”
“As I feel everyone's is at this point, I've been really disappointed and irritated with the new online/mobile banking app. A system that was supposed to make banking easier has definitely made it harder for business owners.Today I walked in to the North Phoenix branch needing assistance with online banking for multiple accounts, and an incorrect deposit made from the teller ATM. The manager Ty Reynolds went above and beyond helping solve all my issues in a professional and timely manor. Thanks to him I will continue banking with Rouge.”
“I went in to cash a check with a Bank of America check, even though I'm a member of KeyBank, there was a hold put on the check and I was only able access 1/5th of the check until the following day. Seems kind of ridiculous but whatever.”
“Very short staffed at inside counter . Long wait. Once you get waited on, the tellers are very friendly and knowledgeable. Unfortunately, some of the services are not completed as promised”
“Usually I absolutely love this branch
But I went today, on a Sunday, and the ATM was completely glitching out and broken
Tried to call the only number I could find but after 10 mins on hold I just gave up.. figured they’d find out tomorrow morning but still.. I had to drive across town to the other ATM
At least leave a # to text when ATMs are down so someone can come out and fix them…”
9AM - 5PM
131 E Main St, Medford
Banks
“Hannah G. killed it with her customer service today! I came in to open a sole proprietor business checking account. She knew her stuff and got me in and out. She answered all my questions and had a great personality! I will definitely be coming back to work with Hannah for all my business and personal banking needs!”
9AM - 5PM
131 E Main St, Medford
Banks
“Aylanah was very helpful in helping us open a checking account during our lunch hour. The appointment was so quick we were still able to go to a restaurant and spilt a plate of food! She made the process easy and picked a very cute debit card picture that resembles our new puppy, Pepper. Overall I love US bank!”
9AM - 5:30PM
2079 Cardinal Ave, Medford
Banks
“Peak Credit Union and its employees have been a complete blessing to myself and my family. I would recommend them to anyone who wants a financial services institution that has integrity and the well-being of their members at the heart of everything they do.”
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“Was skeptical at first. Had troubles with the bank I was working with before, so I wasn't expecting too much from them. But I was helped incredibly by Mrs Andrea Fernando. Helped me with everything I needed and saved me potentially alot of money. THANK YOU, First Interstate Bank”