Quick Lane at Butler Ford in Ashland is highly praised for its friendly, reliable, and professional service. Customers highlight the dealership’s team effort, where multiple staff members work together seamlessly to provide a positive experience. One customer described how the team coordinated to find the best interest rate, keep monthly payments comfortable, and assist with all steps of the purchase, making the process smooth and pressure-free. The staff members, including salespeople, managers, and finance specialists, are known for being personable, knowledgeable, and attentive to customer needs. Many reviews mention their patience in answering questions and their willingness to go above and beyond to ensure satisfaction. The dealership’s owner also personally reached out to address a past concern, demonstrating their commitment to honest service and customer care. Customers also appreciate the dealership’s reliable service and the ease of doing business, often traveling from other areas to have their vehicles serviced there. Overall, Quick Lane at Butler Ford is recognized as a trustworthy, friendly, and dependable dealership that prioritizes customer satisfaction and building lasting relationships. Many reviewers express their intention to return and recommend the dealership to friends and family, emphasizing their positive experiences and the high level of service provided.
Extremely fast and efficient, was in and out in less than an hour for my oil change.
May 2023
I cannot stress enough how kind, reliable and consistent this dealership is. I not only purchased my vehicle at this location, but I drive across the valley to have it serviced at this location because they are the best! They have never let me down and the service times are reasonable!
April 2023
This dealership is amazing Steve and Ken did such an amazing job with helping me purchase my new truck! Smooth interactions and I couldn't of asked for a better first experience with a dealer. Thank you for everything!!
