Ace Hardware Progress Ridge: Your Neighborhood Helpful Hardware Store As part of the Ace Hardware family, Ace Hardware Progress Ridge is a locally-owned and operated store dedicated to providing exceptional customer service and quality products. The store's friendly and knowledgeable staff are committed to being "the Helpful Place" for the community, offering personal assistance, expert advice, and a convenient shopping experience. Customers have praised the store's helpful employees, such as Tyler, who provided excellent guidance on lawn mower maintenance, and Marc, the "Master of Keys," who went above and beyond to resolve a customer's car key fob issue. The store's efficient order pickup process has also been noted, with customers appreciating the quick and seamless experience. However, not all experiences have been positive, with one customer reporting a dismissive and unhelpful interaction with an employee named Cameron. Despite this isolated incident, the store generally maintains a reputation for friendly and attentive service, making it a go-to destination for the local community's hardware and home improvement needs.