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“Besides always having what any cyclist could need- novice to elite- these guys are really nice and even walking through the door at 5 mins till closing will greet you with a smile and help you thoroughly.”
“Purchased a bike and accessories while our toddlers ran amuck in the shop. The owner was very cool about the wild children and even took the time to hook up our bike trailer in the shop so my husband could ride out. Great products, amazing service. Definitely recommend purchasing here!”
“The product was exactly what I needed the customer service was fantastic I was able to buy what I needed get the help I needed I am definitely going to no one else on anything e-bike related”
“Don’t let all the beautiful vintage frames and parts fool you, they’ll work on your modern bike as well. They’re happy to educate and talk shop, no gruff mechanic attitude. Great service!”
“Great customer service. Alex understood what I was looking for and helped me find the perfect bike for my needs! I needed a bike for cruising in the city (grocery shopping, rides with my pup next to me, mostly on paved roads), and I found just the one. I’m very happy with my purchase :)”
“Bought my first ebike from them last month (the updated Alpha II). Will want to get some more mileage under my belt before reviewing the bike, but Vvolt as a company has been great to work with so far.
They were very responsive to emailed questions in advance, as well as in person when I came to do a test ride (and I had a lot coming from exclusively riding the same non-electric bike for 20 years). They gave thorough and honest answers, especially regarding the nature of the ebike industry and their future plans. This all makes me feel confident that I'll be supported well if I run into any issues in the future (especially important given that there's now a battery and motor involved with any bike issues I run into).
It's been really cool to be able to support a small local company, and I appreciate the design values they seem to prioritize: high quality, reliable, low maintenance, no fuss ebikes for regular people (not just bike hobbyists) that are fun to ride and promote active pedaling. The bikes also don't look aggressively ebike-y, which is a nice touch.”
“I have stopped by a couple of times in the last 2 weeks and I was amazed how well they treated me as a customer. I had an issue with my derailleur, they gave me some feedback over the phone. I stopped by the next day and they fixed it at no cost. I had a flat tire 2 weeks later, they had me in and out in less than 10 minutes. They are super friendly and you can tell all customers are treated like family.”
“Woody was very cool over the phone and Chloe helped a ton in store. She showed how the new electric mountain bikes worked, the GPS etc. Walked out with a few items and have a few items I'm looking to buy hopefully soon.”
“This is a top bike shop and I want to specifically recommend their bike fitting service. I just got a new bike and went through a fit before the bike arrived and then again on the actual bike. I have been riding for a long time but Zak still found some changes that ended up making a real difference. On my first ride the bike felt great. I remember being about four hours in and thinking that it seemed strange that there was nothing I felt like I needed to change, tweak or adjust! Yes, the process costs a few $ but the payoff is a very comfortable, fast-feeling ride and no wasted money on ‘upgrade parts’ that don’t actually fit properly. On top of it all, Lakeside is just a seriously cool bike shop with some amazing classic bikes and memorabilia to enjoy will you wait. Highly recommend”
“Had electrical problems with a bike I bought somewhere else they don’t really work on that kind of stuff there, but the person on the phone was helpful and directed me to a place. I could find what I was looking for.”
“Shad is always the go to for BMX. As a kid I grew up looking up to Shad in the //blueprint vhs and now he’s the guy I call to get BMX bikes and parts for my kids and my dad bike. Skip the big online places, they can’t help you like Shad does.”
“Just had a great experience at Metropolis, getting a new drivetrain and tune up. Like a brand new bike, looks and runs perfectly, reasonable price and well organized scheduling. I have gone here occasionally for quite a few years and have always had good experiences.”
“Thank you Stephan for taking the time to help me find the right helmet for my daughter. Bringing over a little mirror so she could see how she looked in it was the cherry on top. You care and it shows. Thank you”
“This is a great shop with lots of bike components, tires, clothing and helmets. The clothing options were a big surprise but there was some cool stuff for sure.I will certainly be back”
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“These professionals helped me find a weird sized threaded pedal for a standing bike. Then they laced the petals with a shoe strap I had from my old pedal for free. I highly recommend this place. Very friendly and helpful.”