“Egan and Axel were amazing.They totally helped me.I need a new phone.Help me transfer from the old phone to the new phone. I was very highly impressed with both of them very professional.”
“Katherine I. at the Cedar Hills Crossing location was extremely helpful and instrumental in expediting my claim. Her professional yet warm demeanor was greatly appreciated.
M.Loy”
“Just had a fantastic experience at this store. So sorry I forgot to get the name of the bilingual young man who helped me upgrade two iPhone 14s for $0.01/month this evening. He walked me through the process in my app, making sure I got the best deal. Helped me to get express pick up done so I could leave the store with the phones and applied two screen protectors flawlessly.
10/10, highly recommend. Give this guy a raise!”
“Sam was really helpful and very informative. Made me feel like I was at home comfortable. As I came in Sam greeted me in and attended me quickly. I was there to pick up my order which was an internet modem. As I tried to disconnect an active service that’s been active before arriving at my new apartment. He was very knowledgeable and gave the correct information about what to do and go on about it. Thank you Sam.”
“Went into the cascade store to look at options of moving back to Verizon from a grueling AT&T experience. Was greeted and shared someone would be with me. I was greeted by Sam who took his time to assist me in determining the best package for my family.
Sam was so willing to take time to ensure all 4 of the new phones were set up properly and working.
The customer service that Sam provides truly shows why people leave happy.
Thank you Sam for such a great experience”