Metro by T-Mobile at 12010 SW Allen Blvd offers unbeatable prepaid plans and a wide selection of 5G phones from top brands like Apple, Samsung, and OnePlus. The friendly staff, including Michael, Steve, and Leslie, are praised for their exceptional customer service and willingness to go the extra mile to help customers. Customers report that the staff is very helpful in assisting with device transfers, plan changes, and troubleshooting issues. They take the time to understand each customer's unique situation and work to find the best solutions, even when faced with challenges like applying for the Affordable Connectivity Program (ACP). The reviews highlight the staff's patience, understanding, and ability to communicate in both English and Spanish, making the store a welcoming and inclusive environment for all. Customers appreciate the fair deals and discounts offered, as well as the staff's commitment to providing the best possible service, even during difficult personal circumstances. Overall, Metro by T-Mobile at 12010 SW Allen Blvd is described as a reliable and customer-focused wireless provider, with a team of dedicated professionals who strive to deliver an exceptional experience for every visitor.
