“Gage was instrumental in getting my AT&T operational after a very bad experience with Assurion. He went past sales & truely performed outstanding customer service. He walked me through the problems with Assurions multiple denials of my lost or stolen claim. He transferred my data from an old phone to my new refurbished Iphone. His cooperation allowed me to emerge from the worst insurance claim ever to having my AT&T service restored. My thanks to this outstanding young man.”
“Nick was absolutely amazing !! He helped me for hours, helped me set up a new phone, help me transfer a phone data, got me all kinds of protection devices for my new phone, explained various cell phone plans for the rest of my family. I’m very difficult to deal with and I get frazzled easily and there’s so much information that he patiently worked with meet through the entire process. He is absolutely fabulous and incredible and needs to be promoted.”
“Had a complicated issue with my phone, so brought it in to see if someone could fix it. Well, fix it he did! Thank you to the very knowledgeable, Gage, at the AT&T store in Cedar Hills!!”
“Joe was patient and very knowledgeable with a great attitude! He handled multiple customers in a timely manner. Definitely returning to him for all our future service needs. And their AC is working again so it’s nice and cool there now.”
“Love the guy at front counter! Always smiling, helpful, great customer service. Company isn't anything impressive, long time customers are treated worst then new customers and old existing customers aren't offered any new deal plans. Cricket overall is a crappy company. But love guy at that store”
“I recently visited the Att retail store, the one located inside of 99 ranch. I had a fantastic experience with their service. Eric was not only super knowledgeable but also incredibly friendly and helpful! Eric was very patient, took the time help me solving the problems, guided me through the available options, and ensured I got the best value for my money.I highly recommend this Att retail store for anyone looking for excellent service and knowledgeable staff! Kudos to the team for their outstanding customer service!!”