After dealing with both TMobile and Verizon as customers, we dread heading into the phone store. We did have to wait awhile and weren’t offered a greeting until they were ready to see us, but Austin was very helpful, straightforward and didn’t give us the runaround that we are used to
May 2025
I accidentally pressed 1 (dissatisfied) on the text customer survey. I meant to press 5 (very satisfied). Shannon helped me out and made a usually painful experience quick, easy, understandable and painless.
May 2025
Sean was incredibly helpful and knowledgeable! He hung in there with is while we were purchasing a new phone and was knowledgeable about the entire process.
