First Interstate Bank is a well-regarded financial institution that consistently provides excellent customer service, according to multiple reviews. Customers praise the friendly and efficient tellers at the drive-through and inside the branch, who are always willing to assist with both personal and business banking needs. The branch is known for its warm and welcoming atmosphere, with staff members greeting customers with a smile and a greeting. Reviewers highlight the exceptional service they have received, particularly from specific employees like Marci, Ariel, and Dedee, who have gone above and beyond to help customers with various banking tasks, including international wire transfers and currency exchanges. The bank is described as the "best branch in town," with customers stating they have never had a bad experience and always receive prompt and professional service. Overall, First Interstate Bank is praised for its excellent customer service, knowledgeable staff, and convenient banking options, making it a preferred choice for both personal and business banking needs.
We really appreciated the customer service from the tellers to help some travelers from out of state that left home without their checks. Thanks again!
July 2025
I love those tellers at the drive through always so efficient and kind and they know who I am as a regular. I do also have wonderful service inside the branch as well. Best branch in town.
August 2024
Marci and Ariel, at the uptown Bend drive up, have always been friendly, professional, and willing to help me with both my private and business banking needs.
