First Interstate Bank in Bend is highly praised for its helpful and friendly staff. Customers have experienced excellent service from tellers and bankers, with staff like Joelle and Daniel going above and beyond to resolve issues and provide assistance, even in complex situations. The branch is considered the best in the Bend-Redmond market, consistently delivering great experiences. Employees are patient, explaining options clearly and helping customers set up accounts or settle estates efficiently. When some staff are unfamiliar with certain procedures, colleagues step in to assist promptly. Overall, the bank is appreciated for its helpfulness, professionalism, and willingness to support customers through various banking needs.
My new bank. Friendly, helpful, has a good security plan.
February 2024
Alwaysssss have a great experience at this branch. Hands down the best branch in the bend-Redmond market! All tellers and bankers are so amazing.
February 2024
I had an awesome experience with this team. Daniel Nyberg really stepped up to the plate to help resolve my unique issue. I could not give a higher rating for this branch!