Chevrolet of Bend, located at 345 NE 3rd Street in Bend, OR, provides a diverse selection of new and used cars and trucks, along with leasing options. The dealership is known for its expert staff who assist customers in finding vehicles that fit their budgets from a vast inventory of cars, trucks, and SUVs. Many customers have praised the attentive and personable sales representatives, particularly highlighting the exceptional service provided by team members like Larry, Joe, and Randon. They have been described as friendly, professional, and knowledgeable, ensuring customers feel supported throughout the buying process. While some experiences were less favorable, such as one involving rudeness, management stepped in to address concerns promptly and professionally, demonstrating a commitment to customer satisfaction. Overall, reviews reflect a strong emphasis on quality service, with multiple customers expressing satisfaction with their purchases and the efforts of the staff to provide a seamless experience. Many have even traveled long distances to work with specific salespeople, indicating a high level of trust and appreciation for the service received. Chevrolet of Bend aims to make car buying enjoyable and efficient, making it a recommended choice for those in search of their next vehicle.
Although I not did purchase from Chevrolet of Bend, salesman Chris went out of his way during my multiple visits to understand and try to meet my vehicle needs. He truly is an exceptional person.
July 2024
terry very rude and talks down to women when dealing with women. Very rude to my wife. Will not be buying my next new truck from this dealership now.
UPDATE, Spencer the Manager personally brought resolution to the issue with my wife resolved it. Very professional and timely communication. TY Spencer.
July 2024
Thank you Chris and Randy!! I drove 3 hours to see them and they made every second worth it. I will be making the trip to see Chris every time I need a new car. Both he and Randy were beyond friendly and helpful, they are massive assets to this company!! If I could've given them a tip, I definitely would have!