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“I was referred to Ian and 541 imports by another mechanic in town, Brakes for less. I found Ian to be honest and extremely fair with his fees. My 99 Forester had some quirky issues that arose unexpectedly. Ian communicated the issues and provided options for the remedies. The issues required persistence and creativity. I am grateful for his time and will request his services for all my future needs for car care. Thank you Ian.”
“The team did a great job at the repair as well as a great job keeping informed on the progress along the way. Would use them again & recommend them to anyone needing body work done
Had my 2025 Chevy Tahoe repaired after someone backed into me in a parking lot. USAA paid for this repair, and recommended the shop. Quickly got in for an assessment & Brian did a great job at walking me through what needed to be replaced, potential other repairs that might need to happen after they opened the car for the repair (there was an abnormal gap between fender & hood, but couldn't assess if there was damage until it was opened).
There were some delays due to part availability. First delay was parts were on back order. Second delay was an additional part was needed to address an additional problem the team found after starting the work. All of these delays were clearly communicated with ample time to avoid confusion & to manage expectations.
Would use again”
“Nate was able to solve two electrical issues for me, one unique one that I've been struggling with for over 3 years that multiple other shops and two Ford dealerships couldn't figure out. He got me into the shop really quickly and out the same day. His willingness to dig in and diagnose the issue was something I have never experienced at any other shop. He explained everything to me so clearly and the cost for what he performed was very fair. Definitely gained a customer for life.”
“Nice shop, very clean, staff all seems top notch. Customer service and communication was incredible. I just had a simple oil & filter change done on my Mercedes GLC300, and they also do a complimentary inspection. That is the reason for only 4 stars - as a part of the inspection, they checked tire pressure and reported it good (green check mark) at 32psi in each of all four tires. Here is the funny part - these cars run differential pressures (35 front, 42 rear), and the TPMS system will alert you if this is off based on the rolling diameter of the tires and feedback from the ABS tone rings. I had just rotated my tires and precisely set the pressures 3 days prior to bringing the car in, so when I saw the inspection report stating 32psi in all four, I immediately checked them again right after picking the car up. Yep, still at 35 and 42 just like I left them. Which makes me wonder if they even checked, or just pencil-whipped that part of the inspection? And certainly they would know that this car intentionally runs differential pressures? Things that just make me wonder...”
“The most genuine and understanding guys you’ll ever meet. Les Schwab had told us that our car was at 3mm and had been making a horrible grinding noise when driving after they serviced the car. We took it to brakes for less and were helped almost immediately. We learned our brakes were at 4mm and the grinding had been from a metal plate behind the rotor that just needed resurfaced. They helped us NO charge and even took us back and explained everything and let us ask questions. If i could give these guys 10 starts, I would. Honest and great work.”
“I had an excellent experience with Kendall BMW of Bend, thanks especially to Elliott C. in the service department. He was extremely professional from start to finish. I was dealing with an insurance claim, and Elliott went above and beyond to help me navigate the process. He communicated clearly and consistently—not just with me, but also with my insurance adjuster—which made the whole situation much smoother and far less stressful.
The level of service I received was exceptional, and I truly felt taken care of. I highly recommend BMW of Bend for anyone needing quality service and knowledgeable support. I’ll definitely be returning when it’s time to purchase my next BMW.”
“The whole crew at performance are awesome individuals. They have done blend doors, actuators, trans oil, and grid heater delete for me. They always do great work for me, get it done fast, and give it to me straight. I wouldn’t go anywhere else.”
“I took my truck in for some much needed TLC, and the team was fantastic. They were friendly, communicated clearly throughout the entire process, and kept me updated on the progress of my truck. I really appreciated that they provided explanations and photos of the issues that needed addressing.”
“Micheal is one of the best mechanics i know, super knowledgeable and a great person all around. Highly recommend getting your vehicle done here. From engine swaps to oil changes its the best”
“I’ve been coming to this place for years for my oil change and always appreciated their timeliness and professionalism in getting my car squared away. Great team of people.”
“My fuel pump failed. After they replaced it they discovered that it wasn’t working properly. They discovered an electrical issue that had caused the old pump to fail. They went the extra mile to diagnose the problem so it won’t happen again.”
“Love these guys! My first car was a 1979 Subaru Wagon that my mom bought brand new when these guys were in a tiny building on Third St. I’m on my 6th Subaru and my experience with Subaru of Bend has always been stellar. So thankful for them here!”
8AM - 4PM
1055 SE 3rd St, Bend
Auto Repair
“I just purchased a Porsche Macan and had the most amazing experience with this dealership! From start to finish, everything was seamless, professional, and truly enjoyable. A special thank you to Mike Bowers for going above and beyond—he made the entire process smooth, stress-free, and fun. I couldn’t be happier with my new Macan and highly recommend this team to anyone looking for a Porsche!”
“A tad expensive..but good service . I even got a letter thanking me for choosing them, and they gave me a card for some money off I can use or hand off to someone else I never got a letter from a mechanic thanking me for choosing them”
“Wow! The people here are so nice & helpful!!!! We were in Oregon from Atlanta, GA and had an issue with our coach. Blake talked to us on the phone for 10 minutes trying to resolve the issue which unfortunately was unsuccessful. They allowed me to drive right over and looked at it in a very timely manner. Luckily, it was just a malfunctioning sensor that they were able to turn off in about 60 seconds. They didn’t even charge us. I wish they were in Atlanta so I could use them for any & all service!!!”
“Ramon was off the charts great. We had a very complicated situation to figure out. He not only showed us what was going on with the vehicle, but instead of suggesting around a $5,000 fix that we couldn't afford, he advised us to sell it. He was friendly, professional, and, most importantly, brimming with integrity! He is NOT just there to rip people off! We highly recommend him.”
“Thank you Victor for the offers you'd showed me and for helping me with the information you've provided, and BIG thanks to Ian for helping with all the paperwork and for carefuly explaining them to me. I appreciate you both for the wonderful experience!!!”
“Super quick, friendly experience getting a rock chip filled. Todd is an awesome guy, treated me like I’d known him forever. Would 100% recommend him to anyone needing auto glass work done, whether it’s simple or not.”
“Wade Bryant’s got me in quickly and fixed what was wrong and also check some other things and let me know what needed to be done. I feel that they went above and beyond to help me. And I do feel that the price that they charge me was completely reasonable for my water pump. Thank you, Wade Bryant!”
8AM - 5PM
63042 Plateau Dr STE 102, Bend
Auto Repair
“Def fluid accidentally put into fuel tank. Contaminated the engine fuel system and all parts that fuel went through had to be changed out. Major repair! Mark and his mechanics did a great job diagnosing and completing the repairs. He worked directly with our insurance company to get repair costs approved. Mark was a great communicator and kept us updated from start to finish. Highly recommend Mark and his company!”
8AM - 4PM
1045 SE 3rd St, Bend
Auto Repair
“The Audi Bend Team is very friendly and professional.
David (Sales), lan (Mgr) and Fernando (Finance) made buying our new car a pleasure.
No hassles from start to finish, with some laughs along the way! Tyson at Porsche also played a part in the process.
Thanks again! ??”
7:30AM - 5:30PM
2225 NE Hwy 20 Suite #100, Bend
Auto Repair
“Always efficient check in. Good communication regarding additional repairs needed or completion and car ready for pickup. Christopher very pleasant to work with.”
8:30AM - 4:30PM
1345 NE 2nd St, Bend
Auto Repair
“Broke down in Bend while on vacation so we didn't have a lot of time to find a good repair shop. We asked a few people for a recommendation but they were reluctant to give one. I am glad we chose First Rate. Jeremy was straight with us and very fair on price. Thanks!”
“Called these guys up for a light replacement made my day super friendly and professional went on with my day knowing my car was in good hands def will be back when needed!!!”
“Brought my vehicle in to 9th Street Auto. What an amazing, locally owned shop. I had a transmission issue with my 2021 Yukon AT4. They got me in for an appointment right away and diagnosed my vehicle quickly. They ordered my parts and about a week later or so, they were able to get my car fixed. I really appreciate the quick and fast service. Thank you again!”
“I'm keen on reading reviews, so I should probably write one = VERY HAPPY to have found this place! Long-time Bend resident - and yes, of course I'd heard of them, but kind of assumed it was focused on European cars???!! Interestingly enough, that's NOT the case (my mistake - never make assumptions). Anyway, you can figure out if they work on your vehicle, but they got my 2011 Toyota Tundra back in order, along with a full-synthetic oil change for a very reasonable price. Customer service was fantastic, and timely service all together. I think I found my new Auto Shop in town (fingers crossed though, I don't want to jinx it). Also, I love reading the bad reviews, with a grain of salt of course. The bad reviews I read about this place are practically all the same: masterfully written by quite possibly the smartest and most car-knowledgeable people in town - you almost have to ask yourself why they didn't just fix the problem themselves?!”
“I can’t believe after all these years I have not left a review!
My family started going to Darin when I was a kid, and when I eventually got a car, I started going to him as well. Darin has helped me solve many a car issue. I know I can count on him to try and find the best solution, but also the most cost effective. When my old 2006 Subaru was finally kicking the bucket after having Darin fix it up for 7 years, he was there to make suggestions on what cars to buy and was willing to let me call and run cars by him before purchase.
Now I have a new car and continue to bring it to him knowing it’s in good hands. He recently gave me mouse proofing advice that made it possible for me to do it myself at home.
Thank you Darin for all of the help over the years! Here’s to many more.”
“Tuner took great care of our Subaru! They did a very timely and cost effective fluid change of the CVT and front and rear differential. I will come back to them for any other service we might need.”
“Highly recommend Aaron’s shop for auto repair & maintenance. He is always up front and honest about what you need without fishing for extras to up charge you. His team is knowledgable and quick to get you back on the road as soon as possible.”
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“I keep coming back.
They’re professional, fair, and kind.
I feel like they have my best interest in mind.
When I thought something was off, they didn’t hesitate to see what they could do to make it right.
I can’t think of a way they could improve.”