Les Schwab Tire Center Headquarters has received positive reviews highlighting its exceptional customer service and commitment to helping customers in need. Many people shared experiences of receiving free tire repairs, even when they were not existing customers, which left a lasting impression. The staff, including individuals like Andy, Spencer, and Julie, are praised for their professionalism and ability to handle difficult situations efficiently. Customers noted the pleasant atmosphere and the willingness to accommodate needs, such as providing chains for safe travel. Additionally, one reviewer mentioned a post-service issue with a vehicle, which was handled promptly and effectively by corporate and local managers. They appreciated the follow-up and resolution, showcasing Les Schwab's dedication to customer satisfaction. Another customer highlighted a smooth appointment for a tire rotation, receiving a detailed checklist and no charge, further demonstrating the business's customer-friendly approach. Overall, Les Schwab Tire Center Headquarters is recognized for its helpfulness, effective problem-solving, and a reputation for going above and beyond to ensure customer safety and satisfaction.
Thank you Andy and Spencer. Y’all handled a difficult situation in a short period of time with resolve that was seriously impressive. It was great meeting with you both.
June 2024
Julie helped me with a credit issue and im so grateful for her help
May 2023
Took my car in because of emergency brake problems. Was told I needed new calibers. Was going to cost $383.00 . Took it to my mechanic. He checked them and said there was no leak. Saved a lot of money. Totally changed business practiced since Schwab sold. Don't trust the company anymore.
