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“If you haven't been in to this store in the last 12 months, you are missing a 180* change there. I used to get hives just thinking about it. After my recent two visits, its like night and day! The vibe has vastly improved customer experience to the extent that I'm writing a rare review about a corporate store (I review local businesses normally). Kudos to the change managers there!”
“After dealing with both TMobile and Verizon as customers, we dread heading into the phone store. We did have to wait awhile and weren’t offered a greeting until they were ready to see us, but Austin was very helpful, straightforward and didn’t give us the runaround that we are used to”
“Definitely the best computer store in Bend. Robert, the owner, is extremely nice. Their repairs are completed quickly and reasonably priced. The have new and refurbished equipment. Check ‘em out!”
“I had difficulty transferring my old phone data to my new one I ordered online. Alex at Tmobile Bend figured out the problem and fixed it immediately. Alex was very personable, professional and informative. Left with my new phone updated and a great deal on a new watch that Alex told me was on special deal. Definitely will request Alex if needed again!”
“Literally the best taco truck in existence. My family is pure Mexican and we even own a truck but this is far better than anything I’ve ever had here in Oregon. The flavor they put on their meat is unique and not watered down by American Mexican food. It has simple cilantro and onion to top their tacos but the flavor the soak their meat in is the best!!! You gotta try it, I fell in love. A whole new meaning to tacos and burritos ??”
“Shane and Johnny provided the best service I could ask. They helped port over our phone numbers after we were so delulu to think we could do it ourselves. Their service was straight fire no cap.”
“Got helped by a young man named Alexander. Was very professional and knowledgeable, and very patient with me not knowing anything. Had to go back a few times because I couldnt figure something out on a new phone and he was very helpful and kind! I was very impressed and grateful.”
“whoever was working here earlier today were phenominal, we were trying to activate our sim card on our new phone and they were patient and very friendly tousand made us feel right at home. 5 stars”
“I had an amazing experience at this US cellular store with a representative by the name of Colton Mosher, when I got my new phone. I have never left a review before. I was very impressed with Colton and how streamline and cordial he was.
The man deserves a raise and/ or recognition from US cellular at the bare minimum. This is coming from a person who regularly deals with salespeople, and corporate entities. Hopefully he does get his recognition. I’d hire him for the face of my company in a heartbeat.”
“Mike Hoover (GM of store) has been phenomenal, stepping into a role outside of expectations. Our local outside business relationship manager has been gone for several months leaving a lot of businesses stranded when it comes to expediting requests/assistance with company operations. We recently had a network extender for use at our yard that had failed. Calling 1-800 proved a waste of time as they sent us the wrong device after specifically stating and describing the device. After frustration with Verizon, we decided to visit the store. Mike Hoover stepped up to the plate and worked with me quickly to achieve what we needed. There is not another store manager who would have done this as it is NOT their role. Verizon AND Central Oregon are lucky to have a guy like this running the show. Thanks for bridging the gap during this transition from one business rep to the next Mike!!! Top notch service!”
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“Ebrahim is a cell wizard and a genuine class act. Recovered all the photos off my busted phone that held photos of a trip my fiance would have been devastated about losing. He was communicative and clear with expectations and prompt with a response for any questions I had. Can't recommend this company enough. He's also a bad ass mountaineer, so cheer him on the next time he has an expedition!”