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“Ashley went out of her way to help my family. She demonstrated Incredible patience and professionalism as she helped my brother through a challenging situation getting his phone replaced”
“Colby helped us switch from US CELLULAR prepaid to a TMobile plan today and was beyond friendly, helpful and efficient! Will be upgrading my phone soon and I very much hope to have him assist again. Excellent customer service and he wasn't pushy when it came to upgrades at all. Highly recommend you ask for him!”
“This store only hires the most talented customer service staff. I've come in several times to replace or swap sims and each time I was greeted warmly, reassured that I would be helped soon, and then had my problems solved quickly and professionally. If all employees had attitudes as positive and consistent as the folks at this T-Mobile store, the world would be a much better place.”
“Exceptional customer service. The hinge mechanism in my Galaxy Z Flip3 failed after 4-1/2 years of use. Loss of the user interface made migration to a replacement phone extremely complicated. The staff person who assisted me was so patient, reassuring and dedicated to making the transition happen. After a full hour, plus calling and working with the activation center she was successful. And yes, I am beyond happy with my new Flip7.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“Zack was the representative that helped us today and we had an amazing experience! We got new plans, new phones and continue coming to this location as always! He was very patient and went the extra mile! Thanks again zach!!”