Rack Room Shoes has been a reliable footwear retailer for over 95 years, offering quality shoes for men, women, and children at value prices. Customers appreciate the wide selection of nationally recognized and exclusive brands, catering to various styles including athletic, comfort, dress, and casual. Shoppers often find great deals, with many highlighting promotions like buy one get one 50% off. The store is praised for its excellent customer service, with employees going above and beyond to help. Customers mention specific staff members who provided exceptional assistance, making shopping experiences enjoyable. Despite some changes in prices, shoppers still find them fair compared to full retail. Overall, Rack Room Shoes is recommended for its variety, value, and friendly service.