Team Kia of Bend serves Bend, Redmond, La Pine, Prineville, Sisters, Madras, and all of Central Oregon since 2009. It is ranked #1 in overall customer satisfaction in the western United States. Customers say the dealership helps find the right vehicle and gives an exceptional experience. Service is praised as great, on time, expedient, and professional. One reviewer notes that Kia desperately needs a new showroom, but the staff still provide expedient, accurately done work. A service advisor explained all proposed work, gave coffee, bathrooms, and a comfortable place to sit and use a computer while the 15,000‑mile service was done. The team is conscientious, friendly, and always ready to help with any issue. Many customers give it a 10+ rating for service.