The AT&T Store in Central Point offers a wide range of phones, tablets, smartwatches, and connected devices from popular brands, along with various wireless data plans to suit all needs. Customers appreciate the flexibility of prepaid plans without annual contracts or credit checks, as well as popular unlimited data options that come with AT&T's nationwide 5G service. Customer experiences at the store highlight exceptional service, particularly from employees like James and Kimber. Many reviews commend James for his professionalism, compassion, and honesty, with one customer calling him "employee of the century" for his outstanding support. Kimber also receives praise for her helpfulness and ability to assist customers in setting up devices. However, some reviews mention issues with customer service and communication. A customer expressed frustration over a missing phone and lack of follow-up, while another noted that one employee was rude and pushy. Despite these concerns, most customers report positive experiences and express a desire to return to the store for future assistance, particularly from James and Kimber. Overall, the AT&T Store in Central Point is recognized for its knowledgeable staff and commitment to customer satisfaction, making it a preferred choice for many in the area.
This is a great location to visit. James will take excellent care of you and most of the time there is not a wait.
February 2024
James Carroll set me up with a great plan and equipment 10 out of 10 recommend
February 2024
Truly the best store I’ve been to, I walked in to end service but talking with James totally changed my mind absolutely had my feelings in mind and only wanted to help save me money I’ll never go to a different store again