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“I initially went to another AT&T store to purchase a new phone. The answers I got about early payoff and keeping the cost of my plan unchanged were unsatisfactory. Went to this 2nd store and got completely different but totally satisfactory answers to the same questions. Immediately bought the phone I wanted and had it up and running later that day.”
“Today, I had the opportunity to work with Daniel, he such a nice guy. I highly recommend driving to White City, just for his service alone! Today there were three customers service reps, they were all busy filling needs and they kept the line moving. Thank you all, MLC”
“Joshua joshua saved my life.He fixed my phone, so it would function correctly.And he did it with common courtesy, professionalism and respect.I would give him a ten ten ten.”
“Jeff was amazing, helped us right away. Spoke with him about our timeline and exceeded expectations wonderful person, and very knowledgeable. Will continue to do business with Verizon.”
“My husband and I had a wonderful experience recently with Brandon Bighan at the 1374 Center Drive location. My husband had lost his phone and we had to order a new one. The first one we received (from a third party) was defective. Brandon worked on everything he knew how to do but the phone was bad. We ordered a new phone which arrived in a few days. We went back to see Brandon and he gave great customer service - very knowledgeable too. Got the phone working great and we were able to receive calls for his business again. We think he deserved 10 stars!”
“I went in today looking for information on a new provider as I'm currently with Verizon ? Shon was very helpful, he walked me through all the different options us cellular offers and current deals I could get in on. The interaction was one of the most pleasant phone store interactions I've ever had. Shon was happy to help and got me set up with 2 new lines each with a new phone covered by the current promotion offered by us cellular. He was happy to answer all of my questions as I wanted to be sure I'm not gonna have all the extra BS I get from the previously mentioned provider ? he also walked me through setting up the us cellular app, witch is much simpler then Verizon's app, and helped me sign up for auto pay per my request. Overall I had a great experience and this us cellular location has earned my business.”
“I've been going to different businesses looking for a good affordable deal until I finally found this company and they work with me to get something I need and I can afford”
“Kudos to Jacob Rucker. We had just come from a terrible experience at the central point location AT&T with Kevin and then drove over to this location and Jacob had are issues resolved and we were in and out of there within 5mins. We’re thankful for his help!”
“Amazing customer service, always nice to anyone that comes in. Always makes every visit feel important the whole team will help you with anything very educated individuals love this store!”
“Lorenzo was so nice and helpful. I came in the store because my phone was frozen. He unfroze it quickly. Also, he said I could do an upgrade so I bought the 17 pro max. He is a wonderful friendly employee.”
“Tosha was excellent at her job the manager butted in and confused me made the whole experience take longer and was less enjoyable very dry and unwelcoming would definitely go to this location again and deal with Tosha 10/10”
“Thank you thank you Cricket Wireless Medford off Biddle road! You have been very helpful in getting me and my account situated. I really appreciate The manager Justin for reassuring me throughout the process and Denzel for helping sort out all the logistics. I really appreciate all your efforts and really thank you for all that you guys do over there.”
“The young gentleman, Quinn was very personable and very helpful. He answered all my questions and walked me through each step and explain to me what my bill would be the next couple months. I have never had anybody explain in detail how today’s visit would affect me for the next three months and I really appreciated his help”
“I went here to get 3 new lines/phones and Crystal and Anthony were exceptional. I was impressed with their knowledge and they gave me so much information about everything. They answered all my questions with kindness and very clear answers. I would highly recommend this location.”
“This will be the only location I go to from now on. As a long time customer I dread going into the stores for anything. After this last experience I won’t feel that way anymore. Amazing customer service, knowledgeable and sincerely helpful.”
“Bennett not only helped me immediately and thoroughly.He did it with four other customers in the store and the power went out in the middle for thirty minutes.He was very gracious and helped all of us. I had a previously unsatisfactory experience at another AT&T store in Medford. I will continue to return to work with Bennett at this store from here on out”
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“Tayzen was a amazingly knowledgeable and helpful associate he deserves a raise and praise for not just being extremely helpful and hard working but knowledgeable as well”