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“I wish there were more stars than just 5 for Standard TV and Appliance. I picked the wrong size appliance and through the whole process of dealing with the staff I was treated with the utmost grace and professionalism. I was granted permission to return the product even after scratching it up a bit in transit. But the evening before the scheduled pick-up a neighbor walking her dog stopped to chat. I felt obliged to tell her why there was a refrigerator on my front stoop and she asked if she could buy it from me. OF COURSE! And again, Linda in Customer Relations was understanding and polite as I cancelled the return while offering her best regards. Thank you Standard, you are the best!”
“Ordered a LG washer and dryer from Hamiltons appliances. They were super knowledgeable, easy to work with and never pushy. When the installers came out, they were super friendly and quick. After ordering my washer and dryer, my dishwasher went out. I didn’t even bother going somewhere else to shop. Hamiltons came in clutch again and I got a great deal on a new dishwasher. I would highly recommend going through them.”
“Trevor was a great help to us as we were wanting to convert a second fireplace to gas. We had a huge selection to choose from and decided to match the insert to the original conversion done to our first fireplace. We got a quote promptly and were able to schedule the work in a short timeframe. I really love the gas fireplace since we do not have to carry wood into the house and with the remote, both start up and shut off is easy.”
“I bought a quilt machine and the service I received has been amazing. Bailey answered all my questions and was available to video chat when I had an issue (user error). The sales are amazing. It has been worth the drive to visit this store.”
“Bought a SEBO E3 for personal use from James. He was incredibly kind and thorough with the sale. Price was identical to what I saw from other vendors. He made a point to understand my situation and make sure this was the right piece of equipment for me. He also pointed out points of failures and negatives on the product (honestly there aren’t many but the fact that he was shedding light on it speaks volumes). Highly recommend going through James and supporting the business! Make sure to ask to demo in store!!! Thanks again James!”
“Thanks to the entire team for such a quality, educational and efficient experience buying our new Miele washer and dryer. From a wonderful experience in the showroom to excellent installation, we could not be more happy.”
“I am honest in recommending Buck as a good person and a good business man. He talked me out of purchasing a stove that was too large and too expensive when other salesmen were happy to let me dig an expensive hole. He spent hours talking to me about installation and what kind of stove to get, and even showed up late at night to help me get ready to install it talking me through the process so that I might pinch all my pennies and learn a thing or two installing it myself. If he weren't retiring I would see myself going to him for all stove questions I have post installation. Thank you Buck and tell Jennifer I say thank you as well.
More than the stoves, he has a wealth of information to share. I am just a youngun so I had a lot to learn, listening. I now know and will remember Will Rogers.”
“I had a nearly-new Bissell Crosswave that started leaking badly from the water tank. I was skeptical anyone could do anything since it was outside the store return window and I wasn’t sure about the manufacturer warranty. So glad I took it to Stark’s Vacuums. They figured out that it was a known defect and coordinated with Bissell to get a brand new replacement unit at no cost to me. This place will be my first stop whenever one of my vacuums starts acting up.”
“Took our Dyson into Stark’s as it was running hot and not suctioning well. Rick was very helpful, diagnosed the problem and removed debris blocking the intake within a matter of minutes. We were glad we took it in promptly, because it appears we did not burn the motor out, which is great! They didn’t charge us for the service, which was very kind. We will definitely return to Stark’s in the future if we experience any other vacuum issues. 10/10!”
“I love this location! I probably love it for the wrong reasons! It is usually very quiet and a quick get in and out type of place. Home depot on Johnson creek is always crazy busy and the parking lot is a nightmare. Lowes usually has what I need. The self check out is pretty easy and straight forward. I usually avoid self checkout at all costs! I come to this location to avoid people!”
10AM - 5:30PM
1038 NW Johnson St, Portland
Appliances
“Stopped by Audio and had a great experience with Ross. I didn’t end up buying anything, but he still took a lot of time to help me understand what type of amplifier would work best for my speakers and pointed me in the right direction for my budget, even though it meant recommending options outside of their store. Super knowledgeable, honest, and clearly passionate about audio. I never felt pressured into buying anything. Really appreciated the advice and customer service.”
“This place is hands down the best. Nobody can compete with their customer service and expertise. My kid vacuumed up a ball that got stuck inside my Miele. Brought it in and they took it apart and removed the ball on spot. Stark’s has been the go-to vacuum store for decades for a reason.”
“Awesome selection, fair prices, deliver installation and removal of old appliances! George was so quick, efficient and cleaned up as he worked. They have a customer for life now! Highly recommend! 10/10”
“Following a very poor experience at a North Portland Ace Hardware store regarding a Weber entry level Spirit BBQ, these people directed me towards a better product with a slightly higher price point and offered to help me with the return for Warranty reimbursement for the defective Weber product. Kudos to them. They are top notch. Small businesses stay in business in large part because of top products and helpful staff when problem solving problems with products. Thanks guys.”
“Got an heat pump and gas furnace combo installed. We love it! Install work was extremely neat and clean. My neighbor (identical house) got their’s done a week prior and wished their installers had done the same thing. Highly recommend”
“This is my favorite place to go for compressor repair. The owners are very helpful, inviting and knowledgeable. It is always a pleasure to do business with them.”
“We received excellent, helpful customer service from their associate Marc. He showed us the complete Kohler line of mirrors we were interested in viewing, placed our order, and it arrived two days later. Seeing and handling items in their showroom much nicer shopping experience than just ordering online.
A broad selection of items in well done vignettes.”
“I had a great experience at this location. I was there looking to buy a fridge. Overall the folks there were amazing, especially Candace Ledingham-Ramos was super helpful and patient with all my questions. She walked me through the different options of fridges as well as delivery options. Additionally the manager, Eric , was also extremely helpful and supportive. I highly recommend this location and looking forward to go there for my next purchase!”
“The one of best stores for handyman. I would like to buy everything there, not only the hardware but also the garden goods. Blue spruce, emerald fir and drawf Alberta spruce.”
“Fantastic place to buy your appliances. I've been here several times over the years and but different things from washers and refrigerators and dishwashers.
I'm always very satisfied!”
“The Home Depot is my second favorite store behind Costco. A little history... this location was built on top of the old Oregon City Landfill. That's right! They filled it in and covered it. I've always liked this Home Depot... it is less busy then some of the others. There is always parking but lately it's been hard to get help if you need it. They are short employees just like everywhere else unfortunately. Returns are pretty simple here. I love the paint department! You can bring in a chip of paint and they say they can match it pretty close. Nice! In the Summer the garden department is wonderful and such a happy place. I think this one is bigger than most of the other Home Depot's I have been to.”
“WONDERFUL service! I mean that. I'm in the middle of a big move and they've got everything I need. I made a big purchase that I ended up not needing. I didn't have the receipt. But they found my purchase thru the card I used and gave me a refund. Even if it wasn't for that refund. I bought my pressure washer here, and gas powered lawnmower because of the awesome service. LOVE this location.”
“Shout out to Caesar that was working in lumber today, not only was my request of him very tedious of slicing 2 sheets of plywood into small pieces but he also helped me find the right Staples to fit my staple gun, he went over and beyond today, great attitude good work ethic!”
“As with any large chain home improvement store some items are better priced than others so I tend to shop around for the best deals. Large selection of items for most home improvement projects.”
“Went to Basco to replace a 36 inch gas stove with a dual fuel one. For those who’ve had to do this, it isn’t an easy choice given the variety of stoves and prices. We were fortunate to be assigned Chris Bahn as our sales rep. He was great at showing us the options and highlighting the pros and cons of each, including actually reaching out to the manufacturers rep on three needs we had (the first being able to light the gas burners in a power outage, the second in ensuring that a 40 amp circuit was enough for that electric oven, and the third in ensuring clearance at the back would allow us to slide in the stove over our gas and electric lines). Chris provided written quotes, did a huge amount of follow up work and went above and beyond even after the sale was made. A small problem with an igniter on one of the burners was followed up on quickly by the Basco service team who sent out a repair company promptly. In all, we had a great experience and hope to continue to buy our appliances here.”
“Though resident Alaskans now, we spent much time in Oregon prior to our adventure up north. During that time, many trips were made to Home Depot to pick up building materials for both personal projects as well as for construction clients. The customer care was always superb. Thanks for all you guys do!”
“Rare prime example of excellent customer service.
Reached around 945pm coming from Seattle, store was about to close. 2 to 3 employees just on their phones at entrance did not even look up, had to ask them for pickup. Anyways store closing time so they are ready to roll out. Directed me to pickup service area.
Here comes gem of a person Mr.Rusell happy and smiling ready to help and answered all my questions regarding my pickup items. Highly knowledgeable and courteous even at store closing time.
Cheers to you and thanks a lot for your kind service.”
“What amazing people! Super nice & very creative problem solvers. Really appreciate Aaron's willingness to help with our project & give us the boxes too.”
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“I don’t normally leave reviews, but I wanted to give a big thank you to James Draper for not only helping me get the correct parts to fix our faucet, but also for is patience and excellent customer service. Before I found James, I have been struggling to find the right part I needed, and the big box stores were not only unhelpful, but unprofessional as well. I had the complete opposite experience when I walked into Ferguson and now I know why most plumbers and Contractors go here instead of Home Depot. Thank you again, James and Ferguson!”