Comfort Suites Clackamas offers a mixed experience for guests. While the hotel provides attentive staff and affordable rates, some rooms show signs of aging and lack attention to detail. Recent renovations have improved the overall quality, but guests report inconsistencies in amenities and maintenance. The rooms are generally clean and comfortable, though some issues persist, such as missing light bulbs, faulty outlets, and leaky faucets. The hotel's continental breakfast offers a decent variety, including hot and cold options, though the gym and spa facilities are limited. Despite these shortcomings, the hotel's location and customer service are praised by many guests. The staff is described as friendly and helpful, and the hotel's proximity to the highway makes it a convenient option for travelers. Overall, Comfort Suites Clackamas provides a serviceable stay, though guests should manage their expectations regarding the hotel's quality and amenities. With ongoing renovations, the hotel has the potential to improve and provide a more consistent experience for its guests.
Excellent customer service. Rooms are a bit aged but clean. It looked like they were doing some renovating so I assume this will only improve. The location was great for our needs. The pool was frigid but the hot tub was nice. It would be nice to have more snacks, like water, for sale.
May 2024
Food & drinks: They say that they offer a continental breakfast and we all know not to Expect much more than a crescent and coffee, but they offer way more, hot and cold cereal, Bacon and eggs, waffles, milk and juice. I'm sure i'm leaving out items.
May 2024
My TV didn't work in the room and the manager said that they was going to give me a 10% discount because it didn't work. I didn't get that and on top of that they charged me twice before early checking feeFood & drinks: Was good
