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“I've been using this store for more than a decade because they're always so helpful and efficient in mailing my parcels at the lowest cost and very friendly in doing so.”
“The owner and his wife are very friendly and super helpful I was a sending request for my birth certificate ,wich they even helped me make sure it was filled out correctly. I highly recommend this location for all your shipping needs and they are also a public notary. Thank you guys so much”
“My appointment was at 3:00pm and I was out at 3:03. Incredibly kind and knowledgeable— I had come with printed instructions on Canadian passport photo requirements but they were already on top of it and knew exactly what was needed.
I regret not bringing my dog so his photo could be added to the wall of dog photos!”
“I've gone to this store for quite a few years now. Every visit the employees are friendly & helpful. Whether it's for an Amazon return or getting something printed.”
“This place is great, I do all my shipping here, and it is always a pleasant experience. Everyone I've worked with is kind and helpful, and gets things taken care of in a timely manner.”
“Been awhile since I visited this store, and I love the new vibe. Super helpful and friendly. I felt invited in and welcome. The changes here are positive and I can’t recommend the service here enough. I will be back for all my shipping needs. Most likely going to get a mailbox here too for the 24 hr access to the mail. Thanks to everyone here for their help!!”
“Love these folks. Friendly, efficient and tend to have every service you might need including shredding, notary, passport photos, plus all the shipping. It's been peace of mind to have a secure mailbox for package deliveries.”
“We had a huge heavy awkward box with a kings size bed in it. The employees lent us a hand cart and were kind and helpful through the whole process of bringing it in the store and were very gracious. We appreciated their professional assistance.”
“We opened a new food cart — Bialy Buzz — just down the street. On our opening day, our banner, business cards and menus didn’t arrive from an online printing website. These guys saved my butt and helped in a quick, affordable and professional manner. It’s great to have them in the neighborhood. Good people helping us strive! Highly recommend.”
“I was in a state of sorts and Valerie provided awesome professional efficient, knowledgeable, and patient service. I am so appreciative of customer service at his vest and it is not as common as it should be anymore. Valerie is an asset to UPS and hope there are more employees like them.”
“Mike and Kevin are the BOMBEST EVER!!!! Midst of grieving my mother& moving -frazzled and these guys helped me so much! They were kind they were considerate they were above and beyond to get me calm and organize and everything taken care of so professionally! They truly deserve a raise. You should in management or have them train others on compassion and professionalism.
I can’t say enough I really needed this kindness in this difficult time. Thank you guys so much thank you so much and thank you UPS for hiring them !
Your best new customer sincerely Michelle Smith”
“This is an excellent UPS Store! Staff are Knowledgeable, Friendly, and provide Fast Service. Also, I can't begin to express how awesome it is to finally have a UPS Store so close to my house! Here's hoping this store sticks around for a long time...”
“I seldom have to send anything via UPS so this was a new experience for me. Both employees at the desk were helping other customers when I came in. Shortly after, several other customers came in, and I appreciated the calm and unflustered manner each employee maintained as the line grew. When my turn came, the man who assisted me set me on the right path with the correct envelope I needed instead of the one I'd taken from the shelf. I appreciate his helpfulness and how he made the experience a breeze.”
“I’ve been to other locations and this one is top tier. Their customer service is great Stan (?) helped me the last time I was there and he really went above and beyond for me! Too bad I’ll be moving soon.”
“Erick is a great representative for the team and the store, truly exceptional customer service is their goal and you can guarantee that they will provide that without fail!
Thank you for your positive attitude!”
“Extremely helpful and warm atmosphere. They made me feel welcome and I got some incense and as many almond Roca as I wanted. It has a million little chocthkis knick knacks and curiose tucked in amongs the bric-a-brac and honey funk. I recommended with unbridled enthusiasm that you stop in and sample the exotic gifts and collectibles of the ancient deep rooted spirituality of beautiful Tibet.”
“I really love the staff. They are interested in our projects, they share our excitement in mailing to difficult destinations, and they remember all of us customers.”
“I have no idea why all of their Google reviews or less than five stars. Every time I've been in there they have been awesome. They go the extra mile and are all very friendly.”
“Mary and Josie were very helpful when I had a large, awkwardly shaped return that I lost the original packaging for. They measured it and helped me find a box that could fit it that wasn't too exorbitant.”
“I wanted to share how Jakeline (unsure of correct spelling) went out of her way to help me today with my Amazon return after I had walked 1.5 miles and was quite frustrated with the procedure. She was so patient and walked me through the process and she deserves a big shout-out!!!!! Thankful for her!”
“I was just at UPS store about 4pm and was helped by the nicest woman who was so kind and helpful. I wish I had though of getting her name but she should get a raise :-)”
“I am not completely satisfied with my mail /package delivery but I know post office in West Linn is relatively good in contrast to other locations. Don’t dis-encourage hard working postman, be nice and help them do better. At least, all employees here in West Linn location are super nice and friendly, eager to help.”
“Always very prompt and polite. Ive been using the service's here for years, and its going out of my way from where i moved to. Ps. Thank you for all your servics team members.”
“Denise is a superstar. Friendly, extremely helpful and patient. I had 4 heavy book boxes to mail and she helped make it an easy and smooth process.
I’ve always had positive experiences at this USPS in the past too; today I actually drove 20 mins out of my way because of that.
Thank you Denise! ??”
“Service was so great! I came in carrying a bunch of different sized items to send to my niece for her birthday. The staff member was very patient and helpful. We were able to get all my little knick-knacks packed and shipped including an LP.”
“Fantastic local business! Has every “postal” service, including cards, small gifts, passport photos, etc.
This place is a must have business and I would be devastated if it didn’t exist.
Service is always excellent and efficient.”
“I just wanted to share that the person doing passports that helped me today made a lasting impression on me. They were so kind and calm and made the situation less stressful. Getting a passport and dealing with official documents and stuff always stresses me out; I’m just an anxious girlie and this person was so lovely to interact with and really made the experience so pleasant! Also it literally took 15 mins… so quick and easy!! I forgot your name, but from the bottom of my heart, thank you so much again :) <3 highly recommend this location for your passport needs !”
“I visited this location for passport photos. Employee Clay did an excellent job for me. I noticed that they make yard signs for city council candidates too when the candidate dropped in. They also rent mailboxes, offer fingerprinting, along with other services. This is a well-run, family-owned, local business with strong neighborhood ties.”
“This place has always provided great customer service. I’ve mailed packages, registered letters, and passport here including photo. Highly recommended for convenience and service.”
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“I love the people here, they make it so easy and they are so helpful and always help me find the less expensive way I can ship my boxes .
I trust them with prices and I won’t go anywhere else .
I’m a forever customer.”