Shoe Mill has received mixed reviews from customers. Some experiences were disappointing, with one customer noting a lack of interest from staff and issues with price matching. However, there are positive highlights as well. Kimberly received praise for her patience and helpfulness, especially with older customers needing stable athletic shoes. Another customer appreciated Erik's attentive assistance in finding the right fit for difficult feet, helping to address painful plantar fasciitis. The store offers a generous selection of shoes and maintains prices in line with the brands they carry, making it a worthwhile stop for those seeking quality footwear.
Robin did not seem too interested to help the customer. My experience was probably one of the worst that I've had since I've been coming to shoe mills for 25 years. I probably will not ever shop at this particular one again.Ps they willnt match the price
March 2023
I went to Portland on vacation and stopped to this wonderful place and was helped by a lovely yung lady named Kimberly ?She was so helpful and patient.I will definitely be stopping by on my future visit.
May 2022
Kimberly couldn't have been more patient with my older relative who needed a stable athletic shoe. Her attention to detail was outstanding!! The store isn't huge but they have a generous selection and prices are in keeping with the brands they carry.