Umbrella Properties manages residential rental properties. Experiences with the company and its properties vary significantly among tenants. Some residents report very positive interactions, describing the main office staff as helpful, professional, kind, and quick to respond. They note that maintenance requests are promptly addressed and resolved, and they feel the management cares for tenant wellbeing and safety. However, other reviews indicate serious problems at certain locations. Tenants report that the situation can deteriorate over time, with management failing to enforce rules or address disruptive behavior from other residents. Issues include neighbors causing disturbances, children running wild and damaging property, and a general feeling that nothing gets done to improve the environment. Despite tenants paying rent early and following rules, they report feeling less safe and more uncomfortable, especially after rent increases. While some management individuals mean well, the overall inaction leads to frustration, with good tenants feeling they have no recourse and ultimately choosing to leave. The physical apartments themselves are often described as nice on the inside.
Very well managed and my on site maintenance is responsive and nice. My move out cost were very low and reasonable.
December 2024
maintenance comes when needed! Love that they are so timely.
May 2024
I have been fortunate to work closely with the people at Umbrella Properties and have only had positive experiences. They are friendly, quick to respond, and efficient. I would recommend them to anyone!
