“I seriously cannot say enough incredible things about this insurance agency. Bethany has completely redefined what I thought customer service could be. She’s not just helpful, she’s genuinely invested in making sure you’re protected, informed, and taken care of at every step. At this point, I wouldn’t trust anyone else with my coverage.
What really sets them apart is how much they actually *care*. When I was in an accident, I wasn’t left guessing or stressed, they were right there guiding me through everything, making a tough situation so much easier to handle. And when my job situation changed, they didn’t treat me like just another account, they worked with me, helped me set up a payment plan, and made sure I stayed covered without added stress.
That kind of support is rare. You can tell they’re not just doing a job, they’re looking out for you like a real person, not a policy number.
If you’ve ever felt frustrated, ignored, or overwhelmed by your current insurance company, do yourself a favor and make the switch. This team actually shows up for you. They make things simple, they explain everything clearly, and they genuinely have your back.
11/10 ⭐⭐⭐⭐⭐ — switching to American Family with Bryan and Bethany has been one of the best decisions I’ve made. Everything feels easier, and I finally have peace of mind knowing I’m in good hands.”
“I received exactly all the info I needed to help me make my decision with confidence.
Renee was personable and professional, and treated all my questions with respect.
She not only knew the material well, but displayed a genuine connection to the impact it had on others. I appreciated her human-ness.”
“Travis and his team are exceptional to work with. They know what they’re talking about, get you the right coverage, and always answer. Plus how many insurance agents come to your field during harvest to bring snacks!?!?!”