Kendall Honda Parts, a trusted automotive service provider in the area, has consistently received positive reviews from its customers. According to the feedback, the business offers a smooth and easy car-buying experience, with sales representative Jake providing excellent assistance in finding the right used vehicle that fits the customer's budget. The service department has also been praised for its knowledgeable and courteous staff, who provide fair and transparent pricing for major repairs. One customer, who initially had a negative experience with the service center, was later contacted by the Service Manager, Mike, who apologized for the lack of communication and service during the initial visit. Mike promptly addressed the customer's concerns by refunding the diagnosis fee and offering to complete the requested repair, demonstrating the business's commitment to customer satisfaction. Another customer, Craig Truesdale, was commended for his exceptional service, as he quickly and efficiently assisted the customer in replacing a tire on a Friday evening, just minutes before closing. The customer was impressed by the priority Kendall Honda places on its customers, as evidenced by the number of people buying cars during their visit. Overall, Kendall Honda Parts has earned a reputation for providing reliable and trustworthy automotive services, with a focus on customer satisfaction and transparency. The business's knowledgeable staff, fair pricing, and responsive customer service have made it a preferred choice for many in the area.
Jake at Kendall Honda was awesome! He helped me find a used CR-V that fit my budget and made the entire buying process both smooth and easy to understand. He's ensured that I remain with Kendall going forward and I'll be the first to suggest looking here for vehicle purchases to my friends.
January 2022
They have serviced our car since we got it and the people are very knowledgeable and courteous. And when it comes to having major things done they are fair in the cost.
May 2021
Mark Weller & Jordan Rubenstein were class acts. No pressure, outstanding customer service, and reasonable prices. Best car buying experience I’ve had in years, and I’ve had lots!
