“Adam literally saved my life by fixing my car. I believe it was a defect and with his knowledge as a true MECHANIC he was able to fix it. He is super honest and very talented. I know without a doubt that I will never go anywhere else!!!! Thank you Adam. You are the best.Service: Steering & suspension repair”
“***** minute oil changes, whereas other places have taken ****hr to change my oil, prices are cheap, yet they exceed manufacturer specifications, and requirements. Very helpful, and respectful people. They will not ******* money off you, if you are in too soon for oil, theyve told me I was too early, but I could change it if I wanted to. Theyve put air in my tires, and put water in the car for free, Ive always gone to them for any help with fluids in my car”
“We went to the River Road & River Ave location. They were extremely fast! Phil was who helped us out and he was super friendly and conversational, he also gave us some coupons and helpful tips for our car.”
8AM - 6PM
340 Coburg Rd, Eugene“Your staff is great, and I actually look forward to getting my car maintenance done here. Mike’s advice saved me from paying thousands for a blown head gasket. I really appreciate them! ??Thank you”
“Super friendly and knowledgeable shop!I brought my car in to get the spark plugs changed, they went further and recommended a few other services that should be performed as well. They weren't pushy at all about what needs done, they explained why it should be done, and what could happen if I wanted to wait.Knowledgeable, friendly, quick, and fairly priced. There's nothing more I could ask for from an auto shop!”
“It was my 1st time needing a mechanic in Eugen, and I'm truly happy that I went to Prairie Rd Auto. The staff was great, really professional, and talked to me like they were about to work on a friends car. After the initial inspection and the solution they came to, they called me and talked to me about the work and everything before actually doing it. After agreeing, they got it done and were able to get my car ready earlier in the day than anticipated. All around, great experience. ??”
8AM - 5PM
528 W 7th Ave, Eugene“I brought in my car for a transmission fluid top off, which for a Chevy Cruze requires a complicated process involving removal of the drain plug on the transmission itself while adding fluid from the top filler port. Other lube shops could not do this, referring me to transmission repair shops. Jiffy Lube's Brandon and Drew performed the operation cheerfully and professionally. Then, a surprise: No charge, even though I'm not a regular customer of Jiffy Lube. I'll be back with future business. (In fact, I did come back later for a full transmission fluid flush/replacement. Of course, they did charge me for that service.)”
“I have been a customer here for a couple of decades. The owner, mechanics, office staff, front counter person are all professional, knowledgeable about their trade and what it takes to give great customer service. I actually go out of my way to bring my car and van back to Jackson’s Auto. They are all making this a Five Star business.”
“I’m soooo thankful for Aurora and her friendly staff. I came in for an oil change but they discovered my belts were in bad shape and needed replacing. They were so professional and helpful and made sure my family and I will be safe driving for the holidays!! Thank you for the excellent service!!”
9AM - 7PM
2060 Martin Luther King Jr Blvd, Eugene“I pulled as requested by the Service Advisor Geo, and they completed my inspection and Service within 45 minutesGood Customer service and service of the vehicle. I Wwill not take my 21 Rogue to anyone else in this town. Keep up good work you guys do, you will win more customers!”
“I have now been here three times, I love coming here. Hunter is a real gem, he’s amazing. Excellent customer service, genuine, kind, and knowledgeable. Great experience every time. No one here will make you feel stupid for asking a question.I wish I could give it ten stars.”
“Joel is back. That's big news if you have had vehicles serviced here before. All the service writers were pleasant. Nikki was great to work with, & Joel went above & beyond to try to remedy my truck's problem. I will definitely be back.”
9AM - 7PM
2121 Martin Luther King Jr Blvd, Eugene“The dealership and their staff were awesome from my first conversation with David all the way through the paperwork with Robert the transaction was completely smooth and Seamless. I woke up on Saturday morning decided exactly what I wanted To buy so I called the dealership and David picked up and six hours later I now own a beautiful 2023 Gladiator Rubicon 4 by 4 edition which I absolutely love on every level.”
“My car's new battery would be dead every morning. So I took it to James, who had previously attempted to help me fix it over the phone. Of course we couldn't duplicate the problem, even though they kept my car for 4 days to see if it would act up again. Of course it didn't but James helped me check my fuses, kept my car safe for 4 days s (I was out of town anyway), and was an honest enough man to confess they couldn't find anything, didn't try and make something up, and did not charge me one red cent. If a company is willing to go to those lengths ands not even bill me for diagnostics.. Gave me some solid advice on what to look for, and politely wished me good day. I can't believe it took 39 years to find a shop that wasn't always trying to sneak in something . They have earned my loyalty!”