OnPoint Community Credit Union

Banks, Credit Unions
Hours: OnPoint Community Credit Union is a trusted financial institution that values its members and the community. Customers appreciate the friendly and professional service they receive at the branches, especially at the Santa Clara – Fred Meyer location in Eugene. The staff, including managers and team members like Kayla, Alex, Michelle, and Andrea, consistently greet members by name and make them feel welcome. They are known for being responsive, respectful, and eager to help with various banking needs, including savings accounts, checking accounts (personal, business, and trust), credit cards, certificates of deposit, and credit line loans. Members highlight the exceptional customer service provided by OnPoint, noting how staff quickly and accurately answer questions and provide assistance when needed. The team treats problems as opportunities for solutions and values member suggestions, creating a positive banking experience. The bank’s approach reflects its commitment to serving the community by redeploying deposits as loans that help improve the community itself. Overall, OnPoint Community Credit Union is seen as a reliable, community-focused institution that offers convenient, friendly service and meaningful relationships with its members.

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1. Eugene, Oregon