OCCU | Oregon Community Credit Union is a member-owned, not-for-profit financial cooperative serving Oregon and Washington. As a credit union, it operates with the philosophy of people helping people, reinvesting profits into members and communities. This approach results in fewer fees, higher savings rates, lower loan rates, and exceptional member service. The staff is known for being friendly, experienced, and accommodating, often taking the time to explain financial matters clearly and helping members of all ages, including young adults and elderly customers. Members have praised the staff for their patience, helpfulness, and thorough assistance, especially when opening accounts, applying for credit cards, or learning about credit. One reviewer appreciated the staff’s kindness and attention, feeling confident in the bank’s reliability. However, some members have experienced negative encounters, describing them as terrible and not recommending the bank overall, despite acknowledging that the location provides good service when help is needed. Overall, OCCU is recognized for its community focus, member-centric approach, and helpful staff, making it a trusted place for financial services in its region.
This branch is well managed and keeps money so you can actually withdraw the money that belongs to you. Some other branches just don’t!
April 2024
I had a very good experience here a week ago, opening up some accounts here. The staff was friendly and experienced, and everyone was very accommodating of my elderly mom who was with me. I spoke with a nice gentleman Mr. Roberto Tort Nava, who explained everything and answered my questions thoroughly. Merci beaucoup!... read full comment
April 2024
Ryan has been very helpful with my concerns. Thanks so much Ryan. Coburg rd branch.