REI is a business that loves to get outside and play and knows the importance of quality outdoor gear. It stands behind all products with a 100% satisfaction guarantee and designs its own line of award-winning REI brand gear and clothing. The staff are top notch, incredibly knowledgeable, patient, and kind, providing some of the best customer service. They are beyond helpful, quick to assist, and take the time to understand customer needs to recommend the perfect fit. The business strives to get all human kind excited to enjoy the outdoors. Great service and great REI member bonuses are offered. Customers support the outdoors along with getting great deals by becoming an REI Co-op member. Whether new to outdoor adventure or a seasoned pro, the staff gladly share their enthusiasm for the products and the trails, slopes and waterways where they play. Customers leave feeling prepared for the trail, happy with their purchase, and definitely plan on coming back for more hiking and camping needs.