Sheppard Auto Group is a long-established dealership providing a positive and low-pressure car buying experience. Customers describe the staff as amazing, awesome, super helpful, not pushy, very knowledgeable, kind, quick, prompt, and courteous. The sales process is noted for being easy, honest, and competent without high pressure or upselling, making it the best car buying experience for some. The service team is commended for their helpfulness, including arranging transportation for customers. The finance team is also highlighted as easy to work with. Overall, reviewers find the people really nice and the dealership a great place to buy a car, with many stating they would return and recommend it to others.
We had technical questions about the volvo app and the sales person answered our concerns with clarity.
September 2025
Service department is great. Service rep Nikki is the best service advisor ever experienced in 45 yrs of owning new cars. Sales dept is good as well.
August 2025
My wife and I went looking for a car a few months ago, we generally don't enjoy the car buying process but the guys at Volvo Sheppard group were amazing. Shout out to Sam and Brock. Thanks for making it easy and definitely earned a customer.
