At the Xfinity Store by Comcast in Eugene, OR, located at 1063 Valley River Way, customers can access a wide range of services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The store is known for its friendly and knowledgeable staff, who provide excellent customer service. Many reviews highlight individual team members for their professionalism and helpfulness, making the experience enjoyable and straightforward. Customers appreciate the quick service and the honest advice given, especially when it comes to adjusting plans. Although there are concerns about the automated system, the overall feedback reflects a positive atmosphere and a commitment to customer satisfaction at this location.
Your greeter and my technical support person, were friendly and caring. What more could you ask for.
June 2025
Nicholas S. Was incredibly friendly and made my experience so enjoyable. It was genuine, well informed, and fun! Xfinity is lucky to have him!
April 2025
Arrived a little after 10 on a Monday, was greeted nicely and welcomed in. Didn’t wait long as it wasn’t busy. Jordan C helped me out and did amazing. Got me new internet equipment, explained everything concisely and clearly,, very professional and helpful. He is definitely an asset to the xfinity team. Thanks again... read full comment