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“Riley was just the best! The store had just opened and he was busy. He stopped what he was doing and helped me with my new phone which had viruses. It took 30 minutes and he fixed it. He is just the best guy. Very considerate and helpful. I will always come to this Verizon store!?”
“Amazing company. If they are in your area. Get the fiber and enjoy great customer service , pricing, and a company that cares for the community!
My install was done by a great group of people.”
“I went in for a minor repair on my phone. The gentleman worked on it for about 15 minutes and fixed it. I was so happy that it was a fairly simple fix. I asked what I owed him and he said nothing!
I don’t think he usually charges zero to work on your phone ?, but this is the place to go if you have anything you need done or need some supplies.”
“Steve is incredible! Went to a different location and they didn’t know how to do something so I called this location and he walked them through, was sooo helpful and made me feel so taken care of as a customer. Steve deserves a raise for sure!”
“I had an outstanding experience with Erik at T-Mobile. From the moment I walked in, he was professional, knowledgeable, and genuinely focused on helping me find the best solution for my needs. He took the time to answer all my questions, explained everything clearly, and made the entire process easy and stress-free.
What impressed me most was his patience, attention to detail, and commitment to excellent customer service. Erik went above and beyond to ensure I was completely satisfied and left feeling confident with my purchase and service.
If you're visiting T-Mobile, I highly recommend asking for Erik. He provides the kind of customer service that keeps people coming back. Thank you, Erik, for your exceptional help and professionalism!”
“This store was amazing the one I normally go to closed and my second choice was too far so I chose the one I normally thought would give me the worst anxiety and boy was I wrong I walked in and was greeted fast and served just as fast I don't remember the gentleman's name but he works Fridays I found my new favorite store!”
“Wonderful store. I go in there or call if I need help with my phone and the store is always very clean and quiet. When I switched carriers I went into the store and they greeted me as soon as I walked in, which was pretty nice. The gentleman that helped us was very knowledgeable about iPhones and watches. We got a great deal on T-Mobile internet that’s worked great from day 1 with no issues. If you are looking to change carriers I highly recommend T-Mobile. The cell phone service is great, getting service in areas that other carriers don’t.”
“I had an excellent experience today when setting up my home internet and mobile service with T-Mobile. The staff were extremely helpful and professional. Two specialists assisted me, and both were knowledgeable, patient, and made the whole process smooth and easy. Great customer service and a very friendly atmosphere. Highly recommended!”
“I had a very lovely experience at the Valley River location yesterday (2/19/26) upgrading all phones on my plan! Shout out to Stella! You have to know this, she’s very kind, sweet, helpful, and a very good personality! She got us the best deal possible for our plan! She’s a great employee, and deserves to be shouted out for an excellent customer service rep!!! Seriously, management needs to know, she went above kindness, she’s just awesome, and I’m glad that everything went smoothly. Anyways, if we have another business with Verizon, I’ll be requesting her, and I hope she realizes just how awesome she is! Thank you for the upgrades! Everyone is happy with their phones. Seriously, best day ever :)”
“I went in there Sunday morning with a phone issue, I thought I was going to have to buy a new phone. I was able to get a replacement phone for free due to a insurance policy that I had forgotten about. The customer service I received was EXCELLENT. They were very helpful and were actually able reduce my monthly bill as well. I will be back again and will recommend this store to everyone. Thank you.”
“I walked in and Steve helped me as I needed help with my account. He reviewed everything with me and we even looked to at Xfinity mobile services. Excellent Customer Service! Thanks Steve”
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“Jeremy was professional and courteous. He did a great job explaining his process and helped me make decisions about placement of the router. I would recommend his work!”