At the Xfinity Store by Comcast in Eugene, OR, located at 1063 Valley River Way, customers can access a wide range of services, including Mobile, Digital Cable TV, High-Speed Internet, Home Phone, and Home Security. The store is known for its friendly and knowledgeable staff, who provide excellent customer service. Many reviews highlight individual team members for their professionalism and helpfulness, making the experience enjoyable and straightforward. Customers appreciate the quick service and the honest advice given, especially when it comes to adjusting plans. Although there are concerns about the automated system, the overall feedback reflects a positive atmosphere and a commitment to customer satisfaction at this location.
Great staff. I can always get my issue resolved to my satisfaction with an in person visit to this store.
July 2026
Pieter was fantastic. He helped us fix our account after another Xfinity store butchered our WiFi deal and would only give us a discount if we got an iPad and mobile line. He got us a better deal, returned our IPad quickly, and was very knowledgeable. Happy to get things sorted out quickly and efficiently.
July 2026
Xfinity is an evil monopoly draining money out of all of us... but the workers at this location are very nice and smart!
