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“A shoutout to Mailman Chet, who found my Amazon package laying in the street, soaking wet in the rain, a block from my house! He delivered it to our door with a note explaining what had happened. Thanks, Chet!”
“Awesome service! Super fast! The clerk knew exactly what I needed without me even needing to explain. She saw what was in my hand and had it took care of it before my feet stopped walking.
I will gladly come back to this location when the need arises.”
“I have found after 15 years doing business at this Clackamas Post Office to be extremely helpful everyday and as fast ,giving the help and answering customer questions, to be the very best caring people with a degree in understanding patience and Honesty.”
“The closest post office to Mount Hood with any Saturday hours.
Also appreciate you can drop off a reasonable sized package after hours (in lobby, not in blue boxes out front) after purchasing postage online.”
“You can do a change of address form here and open Saturdays ! Very nice and knowledgeable service knowing the rules and standards of a regular USPS can answer questions”
“So grateful for this post office. They’ve helped me so much to dial in the shipping aspect of my business. They are so friendly and beyond helpful. Grateful to have them as part of our community.”
“Regarding that last review, do not make an appointment elsewhere and then come to this location since they are by appointments only. You were sent to the post office location where actually made an appointment since the person who made an appointment here did not make the same mistake as you by reading instructions. Hence we had to help the person who was here at the right place and right time and that is why you were sent to the correct location!”
“Long, wait time but worth it. Their stuff right now is amazing, they’re very helpful. Very patient. They also do passports with months shorter wait time than other places
They never rush you and they’re always smiling”
“overall not the best experience but Teresa made it better/tolerable her co worker should take her example of being willing and helpful without gaslighting customers.”
“The place where undeliverable mail goes. Doesn't stay long, though.
Employees are polite, prompt, and do their best to locate your undeliverable.
ID required. Tracking number helpful.”
“We had such a great experience with Ben! We came in needing a passport, and he was incredibly kind and helpful from start to finish despite being very busy. He walked us through every step of the process, explained everything clearly, and went above and beyond to make sure we had everything we needed. It made what could have been a stressful situation feel so easy and smooth. Thank you so much, Ben for your outstanding service we truly appreciate you!”
“Never had an issue getting the front desk staff to do their job. Generally pleasant experience; the often long line is a result of Gresham having only one post office and it being understaffed. Still have never had them refuse to scan packages unlike other stations.
The addition of the large parcel self-serve kiosk has made having to wait for PO Box service much less frustrating.”
“One of the better USPS in Portland tbh! I need to explore a few more but unlike the mall 205 and Gresham location this one is by far the best one! I enjoy the staff here always good service and never usually a long line or wait.”
“I have been trying to retrieve a Christmas gift that was shipped internationally and delivered to my work mailbox (my work mailbox key opens a box for a different store in my complex, so I cannot access our specific box). I have made many attempts to put in a request to have it redelivered with no luck or response from USPS. Luckily as I was leaving today, I was able to catch the mail carrier, Abigail, who was kind enough to open the box and after checking my ID, was able to give me the gift that had been sitting in the box since late January. Abigail went above and beyond to give excellent customer service and did more in about 3 minutes than the USPS has done in 3 months. Please recognize her for her efforts.”
“The people who work here are delightful and competent. Most folks only post a review when something goes wrong with a package, but that has very little to do with this location specifically.
The staff here has helped me hunt down mail and parcels (with and without tracking!), get the right forms, and generally been pleasant to work with and as helpful as possible to everyone despite being chronically understaffed.”
“One of the best USPS office in Vancouver. I had some issues with my packages and they were the only one who helped me to resolve these issues. the employees were not indifferent and this is very valuable”
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“I ran in at 8:55 in the morning they opened at 9:00 and there was already a line. LOL anyway I was the third person in line and I paid my $170 for the full year of a post office box. The clerk was very courteous and sweet and she advised that they were already short one person for the day. Anyway great little post office in Fairview.”