“I always get my new tires at On Site. Today, my husband discovered a screw in my tire. I phoned up On Site to make an appointment. The young man who answers the phone said they weren't busy and to come on by. I'm sorry I don't know this star employee's name. Perhaps the owner can respond to my review and tell me. He has been there awhile. He is the best customer service person, just down to earth and naturally friendly. Seems to really enjoy his work. He greeted me as soon as I walked in the door. Told me it would be about 30 minutes and sure enough it was about 20. My car was out front, ready to roll! Didn't charge me a cent. Can't beat that price! Thank you, On Site!!”
8:30AM - 5:30PM
1833 C St, Forest Grove
Auto Repair
“Great guy , helped me with last minute shocks replacement request when no one in the neighborhood answered the calls , he not only gave an appointment at short notice he also gave me the best price of all , accommodated every request i have, i cannot thank him enough. very professional and a great mechanic .”
“I went to Doherty because the dealership I had been working with just wasn’t making any effort. Doherty was great to work with and they will be my go to from now on.”
“For over twenty years we have purchased our vehicles from well known companies here in the valley. My experiences with those companies made me always dislike buying a vehicle. I never felt comfortable or confident in the purchase we were making.
We have been looking for a new truck recently and ran across an ad from Brookwood. We made the two hour drive to Forest Grove to check them out. Brookwood staff were friendly, genuine and professional (Jacob was the best!). The office, lot and inventory were very clean and welcoming. We felt so comfortable and confident at Brookwood that we happily purchased our truck from them. When we went to pick the truck up today it was up front, clean and ready to drive away. Paperwork was ready and in order making it super easy to finish the transaction. We even received a nice car washing gift basket from the staff. If you are looking for your new car/truck/atv they are worth the time and the drive.”
“Jerry rebuilt the starter for my ancient cat D4 bulldozer, after reinstalling it had issues engaging with the flywheel, and I suspected a problem with the rebuild. Jerry worked with me swapping out the Bendix, never suggesting that the problem might be due to my inability to correctly align the starter, which ultimately proved to be the case. First rate experience, thanks Jerry, I appreciate your expertise and patience!”
“I have not purchased a car at Doherty Ford; however, I have purchased parts and have had my F350 and my Bronco serviced and repaired at this dealership. Top-notch people are working at a top-notch service department. Casey and Jeff are two of the friendliest, most capable, and most responsible service people I have met. They ran into a few issues when doing a performance flash on my Bronco. They asked if I could bring it back after they had some time to research the problem, and I agreed. I went on a business trip and forgot all about it when I got back. They called me and asked me when I could bring it in. Regardless, they figured it out and got it done. My Bronco has never run better. Thank you for getting this done and reminding me I purchased something that I had forgotten about. This is by far the best Ford Service Department I have ever used. Keep up the great work!”
“I'm giving the FG NAPA store 5 ? because they have the ability to get paint - your preferred color - into a rattle can. And quickly, too.
Paint guy Billy (sorry, I'm pretty sure I got your name wrong) was also very good at chit-chat, quick tips, and expert advice.
Everyone was very professional and knew to refer to each other or to actual manuals on subjects they were not experts on. This is ideal, folks. As you know, Google is not always correct. Happy motoring!! ?”
“Aside from being a third generation mechanic with over 50 years of personal hands-on experience, Brent is genuinely one of the best guys you’ll ever meet. He’s essentially a human Rolodex of knowledge on quite literally any car built in the 20th century and beyond (i.e. all of them). He’s aI was lucky enough to stumble upon his number and called about an oil change after driving across the country from NC, we scheduled a time and he was ready and waiting when I arrived and got it done in about 15 minutes at an extremely fair rate. Guys a machine — a natural purebred mechanic. On top of being a genuine hard-working American he’s got a breadth of fantastic stories that could fill a library, and should you be so lucky to build a rapport you will consider yourself blessed. Best mechanic ever, would drive across the country again to give him my business, Cheers Brent!”
“I have not purchased a car at Doherty Ford; however, I have purchased parts and have had my F350 and my Bronco serviced and repaired at this dealership. Top-notch people are working at a top-notch service department. Casey and Jeff are two of the friendliest, most capable, and most responsible service people I have met. They ran into a few issues when doing a performance flash on my Bronco. They asked if I could bring it back after they had some time to research the problem, and I agreed. I went on a business trip and forgot all about it when I got back. They called me and asked me when I could bring it in. Regardless, they figured it out and got it done. My Bronco has never run better. Thank you for getting this done and reminding me I purchased something that I had forgotten about. This is by far the best Ford Service Department I have ever used. Keep up the great work!”
“We were recommended to Jim’s by Les Schwab in Forest Grove. On a very short notice we were able to get in same day for a diagnostic check. Very kind and knowledgeable guys.”
“I took my F250 7.3 IDI in to get my brakes back. I couldn't be happier with the outcome! Thanks a million. Special thanks to Anthony and to Abe. I appreciate yall tons.”
“Dom is a lifesaver! I scheduled a same day appointment to have Dom inspect a used car I was considering buying. Within minutes of arriving, he pointed out a dozen things I hadn’t noticed about the car that indicated it had been in a severe accident and/or rollover. The CARFAX was clean. Dom closely inspected the car front to back and gave his honest opinion before even popping the hood. He said he couldn’t in good conscience charge me for a full inspection given what he had already seen. Ultimately he saved me from buying a car that was worth half of what the used car dealer was trying to charge.
I’ll definitely be bringing more business to Dom, he’s honest and trustworthy.”